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Westpac New Zealand
Westpac New Zealand
5 001 – 10 000 Darbuotojai
DraudimasKonsultavimasLogistika
„Westpac New Zealand“ teikia bankininkystės ir finansines paslaugas privatiems, verslo ir instituciniams klientams visoje Naujojoje Zelandijoje. Į paslaugų pasiūlą įeina kasdienės sąskaitos, kredito kortelės, būsto paskolos, „KiwiSaver“ ir kiti investiciniai produktai, draudimas bei skaitmeninė bankininkystė kartu su filialuose teikiama pagalba. Organizacija taip pat kuria pritaikytus finansinius sprendimus klientams žemės ūkio, turizmo, mažmeninės prekybos ir sveikatos priežiūros srityse, suteikdama galimybių dirbti bankininkystės, technologijų, veiklos valdymo ir į klientus orientuotose komandose.
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Customer Service Representative, Westpac New Zealand

Help Westpac customers resolve banking issues, access online banking and use digital tools. Support simpler banking experiences for customers across New Zealand.

NZNaujoji ZelandijaDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Act as the first point of contact for customers
  • Help customers access online banking
  • Assist customers with card disputes
  • Explain regulatory requirements to customers
  • Direct customers to suitable digital tools
  • Resolve issues and adapt to changing customer needs
  • Make banking simpler and easier for customers
  • Deliver positive outcomes for customers and communities

Reikalavimai

  • Experience in customer service or administration
  • Confidence with digital tools and the ability to help customers use them
  • Ability to manage competing priorities calmly and focus on solutions
  • Knowledge of financial services, compliance or regulated workplaces, or willingness to learn
  • Problem-solving skills and flexibility as customer needs change
  • Interest in learning and building a lasting career
  • Submit a CV and cover letter
  • Recent graduates and applicants bringing customer service skills from other industries are welcome

Privalumai

  • Four weeks of standard annual leave plus five wellbeing leave days
  • Option to purchase up to four additional weeks of leave each year
  • Banking benefits, insurance discounts and a superannuation scheme
  • Career development and internal programmes that recognise high performers
  • Generous parental leave, including a top-up to government-paid parental leave
  • School holiday subsidy
  • Environmental and community care programmes
  • Supportive team environment

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