Westpac New Zealand पूरे न्यूज़ीलैंड में व्यक्तिगत, व्यावसायिक और संस्थागत ग्राहकों के लिए बैंकिंग और वित्तीय सेवाएँ प्रदान करता है। इसकी सेवाओं में रोज़मर्रा के खाते, क्रेडिट कार्ड, गृह ऋण, KiwiSaver और अन्य निवेश उत्पाद, बीमा तथा शाखा-आधारित सहायता के साथ डिजिटल बैंकिंग शामिल हैं। यह संगठन कृषि-व्यवसाय, पर्यटन, खुदरा और स्वास्थ्य जैसे क्षेत्रों के ग्राहकों के लिए अनुकूलित वित्तीय समाधान भी विकसित करता है, जिससे बैंकिंग, प्रौद्योगिकी, संचालन और ग्राहक-केंद्रित टीमों में काम करने वाले लोगों के लिए अवसर बनते हैं।
Customer Service Representative, Westpac New Zealand
Help Westpac customers resolve banking issues, access online banking and use digital tools. Support simpler banking experiences for customers across New Zealand.
विवरण
- Act as the first point of contact for customers
- Help customers access online banking
- Assist customers with card disputes
- Explain regulatory requirements to customers
- Direct customers to suitable digital tools
- Resolve issues and adapt to changing customer needs
- Make banking simpler and easier for customers
- Deliver positive outcomes for customers and communities
आवश्यकताएँ
- Experience in customer service or administration
- Confidence with digital tools and the ability to help customers use them
- Ability to manage competing priorities calmly and focus on solutions
- Knowledge of financial services, compliance or regulated workplaces, or willingness to learn
- Problem-solving skills and flexibility as customer needs change
- Interest in learning and building a lasting career
- Submit a CV and cover letter
- Recent graduates and applicants bringing customer service skills from other industries are welcome
लाभ
- Four weeks of standard annual leave plus five wellbeing leave days
- Option to purchase up to four additional weeks of leave each year
- Banking benefits, insurance discounts and a superannuation scheme
- Career development and internal programmes that recognise high performers
- Generous parental leave, including a top-up to government-paid parental leave
- School holiday subsidy
- Environmental and community care programmes
- Supportive team environment