General Motors — көлік құралдарын жобалау, өндіру, тасымалдау және ақпараттық технологиялар салаларында жұмыс істейтін жаһандық автомобиль және өндірістік компания. 1908 жылы құрылған GM нөлдік апат, нөлдік шығарындылар және нөлдік кептеліс жөніндегі өз пайымын жүзеге асыра отырып, мобильділікті дамытуға бағытталған технологияларды әзірлейді. Компанияның халықаралық операциялары инновацияға, тұрақты көлік жүйесіне және автомобиль өнеркәсібінің болашағына назар аударатын ауқымды, пәнаралық командаларды біріктіреді.
Senior Dealer Systems Business Operations Lead at General Motors
Lead operations for General Motors’ global dealer-network platforms and contractual systems. Oversee integrations, data, financial workflows, and support for the Systems Team.
Сипаттама
- Run daily operations, product strategy, and support for GM’s dealer-network and contractual systems.
- Act as the business and technical expert for GMDID, DNPS, and their integrated systems.
- Lead business intake and align request priorities with business and technical stakeholders.
- Oversee global dealer and non-dealer sites, ensuring data remains accurate, intact, and available.
- Manage the Dealer Lookup Tool, including system checks, issue resolution, and operational support.
- Coordinate global dealer changes that affect dealer-network structures.
- Oversee contractual systems and the creation, storage, retrieval, and management of dealer documents.
- Work with the GM Treasurer’s Office on dealer financial relationships and electronic funds transfers.
- Support billing and receivables processes using VBARS and OTDS.
- Protect data and systems in line with corporate policies and requirements.
- Direct Dealer Systems work for corporate initiatives involving change or system integration.
- Govern changes to data elements and business processes to limit operational risk and disruption.
- Lead and coach the Systems Team, and keep operating procedures and documentation current.
Талаптар
- Bachelor’s degree, preferably in a business or technical field such as systems, analytics, or quantitative disciplines.
- At least five years of experience in business systems, operations, or analysis.
- Technical knowledge of mainframe or mid-range systems, including operations and management, query development and execution, scripting, data import and export, and data manipulation.
- Experience with SQL and relational databases.
- Familiarity with AI tools and the ability to use them for business processes, analysis, or operational efficiency.
- Ability to work across functions, influence stakeholders, prioritize competing demands, and manage multiple tasks concurrently.
- Strong analytical, problem-solving, communication, and technical writing skills.
- Attention to detail, sound judgment, adaptability, and the ability to work independently.
- Working knowledge of Databricks (DBX).
- Experience in testing, project management, technical writing, and process documentation.
- Experience managing business-critical systems and leading operational support.
- Knowledge of financial systems and processes, including experience with financial institutions and ACH or drafting processes.
- Experience with dealer contractual processes in a corporate environment that supports a dealer distribution network.
- Must not require GM immigration sponsorship now or in the future.
- Must be able to work at the specified location at least three times per week, or at another frequency set by the manager.
Артықшылықтар
- Benefits and total rewards resources to support well-being at work and at home.
- An inclusive workplace and culture focused on belonging.
- Reasonable accommodations for applicants with disabilities.