ExamWorks
ExamWorks
5 001 – 10 000 Қызметкерлер
Денсаулық сақтауКонсалтингҚұқық

ExamWorks денсаулық сақтау, консалтинг және заң қызметтері тоғысындағы бағытта жұмыс істеп, талаптар мен оларға байланысты үдерістер үшін тәуелсіз медициналық тексерулер мен сараптамалық бағалаулар ұсынады. Компанияның қызметіне шоттарды тексеру, Medicare талаптарына сәйкестікті қамтамасыз ету, медициналық жазбалар мен құжаттарды басқару және сәйкестік аудиттері де кіреді.

Компания дәрігерлердің кең желісін қолдайды және денсаулық сақтау ұйымдарына арналған корпоративтік платформалар мен жұмыс үдерістерін басқару құралдарын әзірлейді. Оның командалары клиникалық, операциялық, сәйкестік және технологиялық сараптаманы біріктіріп, клиенттерге медициналық жазбалар мен талаптарды неғұрлым бірізді әрі сенімді басқаруға көмектеседі.

Remote Client Coordinator, Healthcare Cases

Coordinate client inquiries, provider assignments, and healthcare case records for MCMC. Track report status and support quality assurance in a fully remote role.

Сипаттама

  • Respond promptly to client and representative questions about reports, concerns, and information requests.
  • Enter and retrieve client or claimant details in the appropriate systems and databases.
  • Coordinate daily with Quality Assurance on workflow and pending reports.
  • Contact providers to arrange assignments and update the database.
  • File and archive active and closed cases.
  • Verify client details and record client-specific guidelines, rules, and information in the system.
  • Resolve questions, document issues, and return cases promptly while working independently and with teammates.
  • Route calls to other departments when needed.
  • Complete clerical work, including typing, filing, email correspondence, and proofreading.
  • Help address customer complaints and quality assurance concerns.
  • Inform management of report issues or concerns.
  • Follow state and federal safety and legal regulations.
  • Carry out other assigned duties.

Талаптар

  • High school diploma or equivalent.
  • At least one year of clerical experience, or an equivalent combination of education and experience, preferred.
  • Medical office or insurance industry experience preferred.
  • Knowledge of Microsoft Word, Outlook, Excel, and the internet.
  • Ability to complete training on and follow HIPAA regulations and compliance standards.
  • Ability to accurately follow management directions.
  • Accuracy, thoroughness, accountability for work quality, and initiative to identify improvements.
  • Strong communication skills.
  • Ability to work independently, prioritize tasks, and manage time efficiently.
  • Availability Monday through Friday, 11:30 a.m. to 8:00 p.m. EST, with occasional weekends and holidays as business needs require.

Артықшылықтар

  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Paid time off.
  • 401(k).
  • Fully remote, work-from-home position.

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