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ExamWorks
ExamWorks
5.001 – 10.000 Angajați
Asistență medicalăConsultanțăJuridic

ExamWorks activează la intersecția dintre domeniul medical, consultanță și servicii juridice, oferind examinări medicale independente și evaluări realizate de specialiști de același nivel pentru dosare de despăgubire și procese conexe. Activitatea sa include, de asemenea, verificarea facturilor, conformitatea cu cerințele Medicare, gestionarea dosarelor medicale și a documentelor, precum și audituri de conformitate.

Compania sprijină o rețea extinsă de medici și dezvoltă platforme pentru organizații și instrumente de gestionare a fluxurilor de lucru pentru organizații din domeniul medical. Echipele sale combină expertiza clinică, operațională, de conformitate și tehnologică pentru a ajuta clienții să gestioneze dosarele medicale și cererile de despăgubire cu mai multă consecvență și fiabilitate.

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Locurile de muncă ale companiei

Remote Client Coordinator, Healthcare Cases

Coordinate client inquiries, provider assignments, and healthcare case records for MCMC. Track report status and support quality assurance in a fully remote role.

USStatele Unite ale Americii
16 $ – 17 $ / oră
RemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăCoordonator cliențiGeneral

Descriere

  • Respond promptly to client and representative questions about reports, concerns, and information requests.
  • Enter and retrieve client or claimant details in the appropriate systems and databases.
  • Coordinate daily with Quality Assurance on workflow and pending reports.
  • Contact providers to arrange assignments and update the database.
  • File and archive active and closed cases.
  • Verify client details and record client-specific guidelines, rules, and information in the system.
  • Resolve questions, document issues, and return cases promptly while working independently and with teammates.
  • Route calls to other departments when needed.
  • Complete clerical work, including typing, filing, email correspondence, and proofreading.
  • Help address customer complaints and quality assurance concerns.
  • Inform management of report issues or concerns.
  • Follow state and federal safety and legal regulations.
  • Carry out other assigned duties.

Cerințe

  • High school diploma or equivalent.
  • At least one year of clerical experience, or an equivalent combination of education and experience, preferred.
  • Medical office or insurance industry experience preferred.
  • Knowledge of Microsoft Word, Outlook, Excel, and the internet.
  • Ability to complete training on and follow HIPAA regulations and compliance standards.
  • Ability to accurately follow management directions.
  • Accuracy, thoroughness, accountability for work quality, and initiative to identify improvements.
  • Strong communication skills.
  • Ability to work independently, prioritize tasks, and manage time efficiently.
  • Availability Monday through Friday, 11:30 a.m. to 8:00 p.m. EST, with occasional weekends and holidays as business needs require.

Beneficii

  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Paid time off.
  • 401(k).
  • Fully remote, work-from-home position.

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