Motorola Solutions
Motorola Solutions
Motorola Solutions develops technology for public safety, security, and critical communications. Its portfolio includes mission-critical P25 and professional DMR radios, broadband devices, AI-enabled video security, command center solutions, and managed support services. The company serves organizations across public safety, law enforcement, education, healthcare, and other sectors where reliable coordination and fast response are essential. Its solutions are designed to help teams stay connected, understand unfolding situations, and make informed decisions in demanding environments.

Vehicle Recovery Administrative Assistant

Coordinate administrative work after vehicle recovery, from processing assignments to completing services and releasing lender assets. Communicate with banks and field agents while supporting recovery operations.

Description

  • Process administrative tasks for post-recovery assignments.
  • Confirm that services have been completed.
  • Release lender assets once services are carried out.
  • Communicate regularly with banks and field agents.
  • Manage incoming and outgoing calls.
  • Enter data accurately.
  • Manage multiple tasks in a fast-paced environment.
  • Address escalated issues.
  • Work across multiple systems, navigating up to 15 tabs across several screens.
  • Use client and lender databases to meet specific lender requirements.
  • Provide customer service and clear communication.
  • Work both independently and as part of a team.

Requirements

  • At least two years of customer service experience.
  • High school diploma or GED.
  • Authorization to work indefinitely in the United States is required.
  • This position does not offer employer-sponsored work permits.
  • Availability to work full-time, Monday through Friday, 9 a.m. to 6 p.m. CST.
  • Previous remote work experience is required.
  • Experience handling escalated issues.
  • Ability to work across multiple systems.
  • Ability to use client and lender databases to meet specific lender requirements.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively.
  • Strong computer skills and comfort using the internet.
  • Demonstrated ownership and follow-through to complete work.
  • Experience with Microsoft Office and Google Suite products.
  • Typing speed of at least 40 words per minute.
  • At least one year of repossession industry experience is highly preferred.
  • Previous experience in collections, repossession, or the automotive industry is preferred.

Benefits

  • Incentive bonus plans.
  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • 10 paid holidays.
  • Generous paid time off packages.
  • Employee stock purchase plan.
  • Paid parental and family leave.
  • Opportunities for future growth within the organization.
  • Employee referral payment plan.

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