Motorola Solutions
Motorola Solutions
Motorola Solutions razvija tehnologijo za javno varnost, zaščito in kritične komunikacije. Njen portfelj vključuje radijske postaje P25 in profesionalne radijske postaje DMR za ključne naloge, širokopasovne naprave, videovarnostne rešitve z umetno inteligenco, rešitve za poveljniške centre in upravljane podporne storitve. Podjetje oskrbuje organizacije na področjih javne varnosti, kazenskega pregona, izobraževanja, zdravstva in drugih sektorjev, kjer sta zanesljivo usklajevanje in hiter odziv bistvenega pomena. Njegove rešitve so zasnovane tako, da ekipam pomagajo ostati povezane, razumeti razvoj dogodkov in sprejemati premišljene odločitve v zahtevnih okoljih.

Vehicle Recovery Administrative Assistant

Coordinate administrative work after vehicle recovery, from processing assignments to completing services and releasing lender assets. Communicate with banks and field agents while supporting recovery operations.

Opis

  • Process administrative tasks for post-recovery assignments.
  • Confirm that services have been completed.
  • Release lender assets once services are carried out.
  • Communicate regularly with banks and field agents.
  • Manage incoming and outgoing calls.
  • Enter data accurately.
  • Manage multiple tasks in a fast-paced environment.
  • Address escalated issues.
  • Work across multiple systems, navigating up to 15 tabs across several screens.
  • Use client and lender databases to meet specific lender requirements.
  • Provide customer service and clear communication.
  • Work both independently and as part of a team.

Zahteve

  • At least two years of customer service experience.
  • High school diploma or GED.
  • Authorization to work indefinitely in the United States is required.
  • This position does not offer employer-sponsored work permits.
  • Availability to work full-time, Monday through Friday, 9 a.m. to 6 p.m. CST.
  • Previous remote work experience is required.
  • Experience handling escalated issues.
  • Ability to work across multiple systems.
  • Ability to use client and lender databases to meet specific lender requirements.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively.
  • Strong computer skills and comfort using the internet.
  • Demonstrated ownership and follow-through to complete work.
  • Experience with Microsoft Office and Google Suite products.
  • Typing speed of at least 40 words per minute.
  • At least one year of repossession industry experience is highly preferred.
  • Previous experience in collections, repossession, or the automotive industry is preferred.

Ugodnosti

  • Incentive bonus plans.
  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • 10 paid holidays.
  • Generous paid time off packages.
  • Employee stock purchase plan.
  • Paid parental and family leave.
  • Opportunities for future growth within the organization.
  • Employee referral payment plan.

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