Motorola Solutions
Motorola Solutions
Motorola Solutions dezvoltă tehnologii pentru siguranță publică, securitate și comunicații esențiale. Portofoliul său include radiouri profesionale P25 și DMR pentru misiuni critice, dispozitive de bandă largă, soluții de securitate video bazate pe inteligență artificială, soluții pentru centre de comandă și servicii de asistență gestionată. Compania deservește organizații din domeniul siguranței publice, al aplicării legii, al educației, al asistenței medicale și din alte sectoare în care coordonarea fiabilă și reacția rapidă sunt esențiale. Soluțiile sale sunt concepute pentru a ajuta echipele să rămână conectate, să înțeleagă evoluția situațiilor și să ia decizii informate în medii solicitante.

Vehicle Recovery Administrative Assistant

Coordinate administrative work after vehicle recovery, from processing assignments to completing services and releasing lender assets. Communicate with banks and field agents while supporting recovery operations.

Descriere

  • Process administrative tasks for post-recovery assignments.
  • Confirm that services have been completed.
  • Release lender assets once services are carried out.
  • Communicate regularly with banks and field agents.
  • Manage incoming and outgoing calls.
  • Enter data accurately.
  • Manage multiple tasks in a fast-paced environment.
  • Address escalated issues.
  • Work across multiple systems, navigating up to 15 tabs across several screens.
  • Use client and lender databases to meet specific lender requirements.
  • Provide customer service and clear communication.
  • Work both independently and as part of a team.

Cerințe

  • At least two years of customer service experience.
  • High school diploma or GED.
  • Authorization to work indefinitely in the United States is required.
  • This position does not offer employer-sponsored work permits.
  • Availability to work full-time, Monday through Friday, 9 a.m. to 6 p.m. CST.
  • Previous remote work experience is required.
  • Experience handling escalated issues.
  • Ability to work across multiple systems.
  • Ability to use client and lender databases to meet specific lender requirements.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively.
  • Strong computer skills and comfort using the internet.
  • Demonstrated ownership and follow-through to complete work.
  • Experience with Microsoft Office and Google Suite products.
  • Typing speed of at least 40 words per minute.
  • At least one year of repossession industry experience is highly preferred.
  • Previous experience in collections, repossession, or the automotive industry is preferred.

Beneficii

  • Incentive bonus plans.
  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • 10 paid holidays.
  • Generous paid time off packages.
  • Employee stock purchase plan.
  • Paid parental and family leave.
  • Opportunities for future growth within the organization.
  • Employee referral payment plan.

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