Motorola Solutions
Motorola Solutions
Motorola Solutions қоғамдық қауіпсіздік, қорғаныс және аса маңызды коммуникациялар салаларына арналған технологияларды әзірлейді. Компанияның өнімдер мен қызметтер портфеліне аса маңызды міндеттерге арналған P25 және кәсіби DMR радиостанциялары, кең жолақты құрылғылар, жасанды интеллектпен жабдықталған бейнеқауіпсіздік жүйелері, командалық орталық шешімдері және басқарылатын қолдау қызметтері кіреді. Компания сенімді үйлестіру мен жедел әрекет ету аса қажет болатын қоғамдық қауіпсіздік, құқық қорғау, білім беру, денсаулық сақтау және басқа да салалардағы ұйымдарға қызмет көрсетеді. Оның шешімдері командалардың байланыста болуына, болып жатқан жағдайларды түсінуіне және күрделі ортада негізделген шешімдер қабылдауына көмектесу үшін жасалған.

Vehicle Recovery Administrative Assistant

Coordinate administrative work after vehicle recovery, from processing assignments to completing services and releasing lender assets. Communicate with banks and field agents while supporting recovery operations.

Сипаттама

  • Process administrative tasks for post-recovery assignments.
  • Confirm that services have been completed.
  • Release lender assets once services are carried out.
  • Communicate regularly with banks and field agents.
  • Manage incoming and outgoing calls.
  • Enter data accurately.
  • Manage multiple tasks in a fast-paced environment.
  • Address escalated issues.
  • Work across multiple systems, navigating up to 15 tabs across several screens.
  • Use client and lender databases to meet specific lender requirements.
  • Provide customer service and clear communication.
  • Work both independently and as part of a team.

Талаптар

  • At least two years of customer service experience.
  • High school diploma or GED.
  • Authorization to work indefinitely in the United States is required.
  • This position does not offer employer-sponsored work permits.
  • Availability to work full-time, Monday through Friday, 9 a.m. to 6 p.m. CST.
  • Previous remote work experience is required.
  • Experience handling escalated issues.
  • Ability to work across multiple systems.
  • Ability to use client and lender databases to meet specific lender requirements.
  • Excellent customer service and communication skills.
  • Ability to work independently and collaboratively.
  • Strong computer skills and comfort using the internet.
  • Demonstrated ownership and follow-through to complete work.
  • Experience with Microsoft Office and Google Suite products.
  • Typing speed of at least 40 words per minute.
  • At least one year of repossession industry experience is highly preferred.
  • Previous experience in collections, repossession, or the automotive industry is preferred.

Артықшылықтар

  • Incentive bonus plans.
  • Medical, dental, and vision coverage.
  • 401(k) plan with company match.
  • 10 paid holidays.
  • Generous paid time off packages.
  • Employee stock purchase plan.
  • Paid parental and family leave.
  • Opportunities for future growth within the organization.
  • Employee referral payment plan.

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