Field Service Engineer, Asset Performance Management — Japan
Agilent Technologies
Install, maintain, and repair Agilent hardware, software, and network solutions. Provide on-site customer support and travel throughout Japan 100% of the time.
Open
Medtronic is a global healthcare technology and manufacturing company developing solutions for complex medical conditions. Its work brings together large, international teams and close collaboration with healthcare professionals to improve treatments, therapies, and access to medical technology. With more than 95,000 employees across over 150 countries, Medtronic focuses on advancing patient care while supporting inclusion, diversity, equity, and sustainable practices across its operations.
Surgical Account Manager - Northern Minnesota (Remote)
Medtronic is seeking a Surgical Account Manager to expand adoption of operating-room technologies across Northern Minnesota. The role manages strategic accounts, contracts, customer relationships, quotas, and regional growth.
Description
- Generate surgeon demand for the full Surgical COT portfolio, including Stapling, Energy, Suture, Electrosurgery, Situate, and Access & Instrumentation
- Create and implement strategic sales plans
- Monitor practice trends and build customer relationships that support market growth and product adoption
- Partner with clinical and administrative stakeholders to develop business opportunities
- Conduct business reviews and support regional and national conversion initiatives
- Coordinate as the primary contact among MDT account teams, including District Managers, Sales Area Directors, Sales Operations Specialists, and GYN and Hernia portfolio teams
- Develop and implement account-specific contract strategies
- Improve contracts and expand categories across One Surgical
- Lead quarterly Customer Business Reviews
- Build and sustain relationships with key economic and clinical stakeholders
- Collaborate with Key Opinion Leaders on portfolio growth strategies
- Increase adoption and usage of Surgical Center of Technology products
- Maintain strong relationships with field distribution partners
- Leverage partnership programs and account intelligence to grow market share
- Meet or exceed disposable and hardware sales quotas
- Expand contract categories while strengthening opportunity management and forecast accuracy
Requirements
- High school diploma or equivalent with at least 6 years of experience, or an associate degree with at least 4 years of experience, or a bachelor's degree with at least 2 years of experience
- Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences
- Residence within 50 miles of the assigned territory
- Willingness and ability to travel regularly to customer sites and frequently throughout the territory
- Valid driver's license
- Unrestricted U.S. work authorization at the time of hire and throughout employment
- Demonstrated medical device or healthcare sales success, preferably in operating-room settings
- Prior experience supporting Northern Minnesota markets, including Duluth
- Strong knowledge of clinical environments and ability to explain complex product information to varied stakeholders
- Experience developing and managing relationships with clinical and administrative decision-makers
- Ability to evaluate business trends and turn findings into actionable strategies
- Proficiency with CRM platforms such as SF.com and Microsoft Office Suite
- A baccalaureate degree earned outside the United States must satisfy 8 C.F.R. § 214.2(h)(4)(iii)(A)
Benefits
- Competitive salary and flexible benefits package
- Sales Incentive Plan (SIP) with potential for significant incentive compensation
- Medical, dental, and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance or reimbursement
- Simple Steps global well-being program
- Incentive plans
- 401(k) plan with employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan for Vice Presidents and above, or for employees meeting IRS earning minimums
- Temporary employees receive paid sick time as required by state law and may participate in the Employee Stock Purchase Plan
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