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DSV - Global Transport and Logistics
DSV - Global Transport and Logistics
AutomotiveConsultingHealthcare
DSV - Global Transport and Logistics is a global freight forwarding and logistics company that helps businesses move, store and manage goods across air, sea, road and rail networks. Its services include contract logistics, warehousing and supply-chain support, complemented by digital tools such as myDSV, shipment tracking and API or EDI connectivity for booking and visibility. DSV serves sectors including automotive, healthcare, aerospace and consumer goods, with a broad international network focused on operational efficiency, innovation and more sustainable logistics.
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Senior Operations Manager – Fort Wayne (Onsite)

Lead DSV’s Fort Wayne logistics facility, warehouse workforce, customer relationships, safety programs, and financial performance. Oversee P&L, operational efficiency, EBIT, revenue growth, and strategic planning.

USUnited States
$120,000 – $140,000 / year
On-siteFull-timeSeniorEnglish RequiredOperations

Description

  • Lead management of the facility and its business units
  • Direct daily operations, business performance, client relationships, and financial results
  • Create procedures for managing operations, equipment, and products safely and profitably
  • Run operations against productivity, service, SLA, KPI, quality, cost, revenue, and profit targets
  • Lead continuous-improvement initiatives and uncover opportunities to reduce costs
  • Supervise warehouse operations supervisors and support personnel
  • Set daily work schedules, evaluate priorities, and allocate warehouse assignments
  • Adjust warehouse layouts, staffing, supplies, and equipment to meet changing volume requirements
  • Partner with Human Resources on recruitment, training, development, evaluations, promotions, and wage increases
  • Maintain effective training, SOP compliance, and new-hire performance evaluations
  • Hold regular staff meetings while sustaining team engagement and customer satisfaction
  • Ensure effective use of required systems, including WMS, and direct hardware and software procurement
  • Maintain customer-service standards, provide client support, and lead key-customer and site meetings
  • Assist with annual operating-budget preparation and manage operational and financial controls
  • Direct sanitation, maintenance, security, housekeeping, safety, equipment, and material-handling programs
  • Build a proactive safety culture and audit compliance with safety, security, quality, and statutory standards
  • Manage P&L while supporting growth, EBIT, revenue, retention, margins, and quarterly and annual strategy
  • Complete additional assigned responsibilities and work overtime when required

Requirements

  • High school diploma or GED required
  • Seven years of experience in logistics, distribution, or a related environment
  • Five years of supervisory experience
  • Proficiency with Microsoft Office, including Excel, Word, and PowerPoint
  • Demonstrated proficiency with applicable warehouse management systems
  • Professional proficiency in reading, writing, and speaking English
  • Ability to communicate effectively across all levels of the business
  • Ability to work in warehouse temperatures that vary with seasonal conditions
  • Consistent attention to detail and accuracy
  • Strong organizational and personnel-management abilities
  • Effective written and verbal communication skills
  • Strong leadership, supervisory, and planning capabilities
  • Availability for flexible schedules, including nights and weekends, as needed
  • Ability to adapt effectively to change and perform well in a stimulating, fast-paced environment

Benefits

  • Opportunities to hire, train, and support professional development
  • Team-member growth and development opportunities
  • Cross-training across multiple areas and departments
  • Overtime, whether mandatory or voluntary, based on business needs
  • Benefits offerings, eligibility, coverage options, and plan details vary by location and division
  • Equal employment opportunity and accommodation support

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