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TD
TD
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TD is a major North American bank serving individuals, businesses, and institutional clients through personal and business banking, insurance, wealth management, and securities services. Its broad operating model supports career opportunities across banking and finance, with roles spanning different regions and areas of expertise. TD also emphasizes sustainability, diversity, equity, inclusion, and community impact, shaping a workplace culture centered on care, respect, and employee growth.
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Senior Manager, KYC – United States Remote

Lead KYC operations, AML compliance programs, regulatory reviews, and risk oversight for TD in a senior management role. Manage teams, audits, strategic initiatives, and enterprise-wide KYC activities.

USUnited StatesFLFloridaNJNew JerseyNYNew YorkNCNorth Carolina
$115,440 – $173,160 / year
RemoteFull-timeSeniorEnglish RequiredFinancial Crime

Description

  • Lead and develop a team of KYC operations professionals
  • Build KYC operations frameworks and provide policy, regulatory, and specialist guidance
  • Direct complex KYC programs, allocate workflows, provide governance, and escalate issues
  • Oversee timely, risk-based KYC reviews in accordance with policy and regulatory standards
  • Recruit employees, set objectives, manage performance and compensation decisions, and address disciplinary matters
  • Ensure team deliverables are fit for purpose and ready for audits and regulatory review
  • Lead process enhancements that improve efficiency, accuracy, and quality
  • Work with senior leaders on complex, confidential, high-profile, and strategic initiatives
  • Provide subject-matter leadership and guide strategic discussions with executive audiences
  • Create and implement enterprise AML programs, procedures, and operating models
  • Oversee regulatory examinations, audits, findings, escalations, and risk mitigation plans
  • Research and introduce new processes and technologies
  • Prepare reports and presentations for senior leaders and regulatory authorities
  • Develop business and operating plans, budgets, and strategic initiatives
  • Track regulatory developments and evaluate their impact on the business
  • Coach, mentor, develop, and provide feedback to team members through performance reviews
  • Recruit and develop a diverse, high-performing FCRM team
  • Coordinate with business partners, auditors, regulators, and other stakeholders

Requirements

  • Bachelor’s degree or equivalent professional experience
  • At least five years of direct management experience in financial services or a comparable industry, including fraud, KYC, AML, sanctions screening, or similar new-joiner roles
  • Alternatively, at least eight years of direct management experience in an unrelated role involving information fluency, investigation, research, or broad financial services experience without a specific KYC or AML focus
  • Advanced knowledge of KYC operations frameworks and specialized KYC program areas
  • Understanding of AML legislation, policies, regulatory obligations, and compliance programs
  • Experience managing risk-based KYC reviews
  • Background in people leadership, performance management, hiring, coaching, and employee development
  • Capacity to lead complex, confidential, high-profile, and enterprise-wide projects
  • Ability to work independently with limited day-to-day direction
  • Ability to create reports and presentations for senior management and regulatory authorities
  • Ability to collaborate with auditors, regulators, and internal and external stakeholders
  • Ability to perform sedentary work and continuously use standard office equipment
  • Occasional domestic travel required; international travel is not required
  • Ability to read, write, and understand instructions, apply common sense to standardized situations, and perform basic arithmetic

Benefits

  • Eligibility for variable compensation and incentive awards, including cash and/or equity awards
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off, including vacation, flex, and holiday PTO
  • Banking benefits and discounts
  • Career development opportunities
  • Reward and recognition programs
  • Regular career, development, and performance discussions with a manager
  • Access to an online learning platform
  • Mentoring programs
  • Training and onboarding sessions
  • Competitive benefits plan
  • Workplace accommodations

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