Docplanner
Docplanner
1,001 – 5,000 Employees
HealthcareMarketplaceSaaS
Docplanner is a global healthcare technology company operating across healthcare, marketplace, and SaaS. Its platform helps patients find and book appointments with doctors while giving clinics and medical professionals tools for practice management, patient engagement, online visibility, and reputation management. Docplanner’s integrated services are designed to improve clinic workflows, reduce missed appointments, and make access to care easier. The company operates in 13 countries, with more than 2,800 employees, around 300,000 active doctors, approximately 25 million appointments booked each month, and about 100 million monthly website visits.

Senior Engineering Manager, Payments

Lead Docplanner’s 7–9-person Payments team, shaping engineering growth and payment outcomes. Drive AI-native delivery while helping make healthcare experiences more human.

Description

  • Lead the Payments area and its team of 7–9 engineers.
  • Work with Product and Design to set product and engineering priorities.
  • Set clear expectations, give regular feedback, run reviews and calibrations, and address performance concerns.
  • Create individual development plans, coach through pairing and code review, offer stretch assignments, and grow senior engineers and tech leads.
  • Contribute directly to the codebase by building features and making architectural changes.
  • Use AI-native engineering practices while maintaining quality and limiting operational overhead.
  • Measure and share delivery speed, quality, team engagement, and product results.
  • Test ideas, assess their value to users, and adjust based on feedback.
  • Develop Payments tools that strengthen healthcare payment management, retention, engagement, and continuity of care.

Requirements

  • At least 8 years of software engineering experience.
  • At least 4 years leading engineering teams in product companies, including hiring, employee development, and performance management.
  • Demonstrated ability to develop people and manage challenging performance situations.
  • Practical experience using AI to accelerate code writing, review, and refactoring.
  • Sound judgment about when AI is not the right tool.
  • A founder’s mindset and experience moving quickly from ideas to experiments and validating them with real users.
  • Comfort working through ambiguity and trying new approaches.
  • Fluent English.
  • Must live in Poland and have permission to work; visa sponsorship may be required.
  • Ability to work in Europe.
  • Payments or fintech experience, including PSPs, reconciliation, or compliance, is a plus.
  • Experience working at scale is a plus.

Benefits

  • Remote or hybrid work, with a Warsaw hub.
  • Flexible working hours.
  • 20 or 26 days of paid leave, depending on contract.
  • An additional paid day off for your birthday or work anniversary.
  • Private healthcare through Signal Iduna, with subsidized coverage for family members.
  • Partially funded MultiSport card for access to sports facilities across Poland.
  • Access to online psychological support and counseling through iFeel.
  • Free English and Spanish classes.

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