Moonpig is an eCommerce company focused on personalized greeting cards, gifts, and flowers. Through its online platform, the company helps customers create and send tailored products to recipients in the United Kingdom, United States, Canada, Australia, New Zealand, and Ireland, with an emphasis on a customized shopping experience.
Senior Engineering Manager
Lead engineering teams at Moonpig Group, guiding people development, product roadmaps, cloud architecture, and reliable delivery for its online cards and gifting platform.
Description
- Lead people and technical direction across teams in Moonpig’s Top of Funnel area
- Coach engineers, cultivate an inclusive collaborative culture, and support growth in skills, confidence, and ownership
- Work with Product, Design, and Engineering Leads to shape roadmaps, assess opportunities, and guide technical direction
- Maintain visibility into architecture, engineering quality, and delivery while enabling decisions at the appropriate level
- Promote a growth mindset and help improve engineering management practices
- Champion end-to-end “you build it, you run it” ownership
- Conduct regular 1:1s and lead coaching, feedback, career development, and performance discussions
- Support planning, estimation, sequencing, dependency management, risk tracking, and clear delivery communication
- Balance customer and business results with reliability, maintainability, and lasting engineering quality
- Promote test-driven development and comprehensive automated testing
- Support CI/CD, observability, production operations, and team ownership of live services
- Help teams address technical debt and keep technical and operational documentation current
- Develop technical leadership across engineering teams
- Partner with Product, Design, Data and Data Science, CRM, Commercial, and specialist teams
- Contribute to capability planning and build stronger engineering expertise
Requirements
- Experience managing software engineering teams in an Engineering Manager, Senior Engineering Manager, or similar people-leadership role
- Demonstrated strength in coaching, career development, feedback, and performance management
- Technical depth to engage credibly in full-stack and cloud design, architecture, engineering quality, and operations
- A collaborative leadership approach that enables engineers and Engineering Leads to make informed decisions
- Experience building effective Product and Engineering partnerships and involving engineers in discovery, problem definition, and roadmap planning
- Experience sharing responsibility for customer or business outcomes and turning them into clear engineering priorities
- Strong knowledge of automated testing, TDD, CI/CD, observability, and production ownership
- Experience facilitating technical decisions and challenging ideas constructively
- Ability to balance feature delivery and experimentation with reliability, technical standards, and sustainable engineering investment
- Ability to influence across disciplines and communicate technical decisions, risks, and trade-offs clearly
- Commitment to an inclusive workplace where engineers can develop, question ideas, exchange feedback, and take meaningful ownership
- Availability to start in November 2026 for the fixed-term maternity cover period
- Experience with C#/.NET, Node.js/TypeScript, React, GraphQL, AWS, OpenSearch, Terraform, GitHub/GitLab, Grafana, and AWS CloudWatch
Benefits
- Competitive compensation with bonus opportunities
- Generous pension schemes
- Employee discounts
- Private healthcare in the UK
- Mental health support
- Generous annual leave
- Hybrid working arrangements
- Up to 20 days of working internationally
- Learning allowances
- Coaching and professional development programmes
- Employee-led LGBTQ+, Gender Balance, Neurodiversity, and EMBRACE communities
- Reasonable adjustment support throughout the interview process