Grupo Consciência
Grupo Consciência
51 – 200 Employees
ConsultingeCommerceSaaS
Grupo Consciência is a cinema technology and services company that helps theater operators manage and grow their businesses. Its offering combines custom online ticketing websites and apps, cinema management software, infrastructure support, consulting, and data analytics. The company also supports implementation, training, and reporting, helping cinema teams improve ticket sales, streamline day-to-day operations, and make more informed decisions.

Senior AI Analyst (Remote - Brazil)

Senior AI Analyst supporting cinema chains at Grupo Consciência through AI agent operations, prompt configuration, SQL, testing, and continuous improvement of business workflows.

Description

  • Translate team knowledge into manuals, context materials, and operational guidance for AI agents
  • Shape conversation designs around objectives, tone, user profiles, and the intended customer experience
  • Configure and maintain n8n agents, prompts, tools, and SQL queries alongside BI and Technology teams
  • Test and monitor live conversations, converting failures into fixes and new test scenarios
  • Maintain clear documentation of prompts, protocols, and operational decisions
  • Act as a go-to resource for Sales, Support, Marketing, and Education teams
  • Assess operational needs, manage the AI backlog, and present priorities to Product leadership
  • Develop reusable methods and best practices that can be adopted by other teams
  • Train and operate AI agents for cinema chains, turning business knowledge into dependable ticketing and customer-service responses

Requirements

  • At least five years of experience in product, data, operations, customer experience, or consulting
  • Practical experience deploying and managing generative AI and AI agents in production
  • Ability to use SQL to query and validate business data
  • Critical thinking, clear communication, and the ability to guide colleagues effectively
  • A self-directed, accountable approach with genuine enthusiasm for collaborative work
  • Experience with n8n or another low-code automation platform is advantageous
  • Conversation design experience and a background in customer service or support are advantageous
  • Experience in the cinema industry is advantageous
  • This role focuses on business operations and data rather than software development or AI engineering

Benefits

  • Dental insurance
  • Profit-sharing bonus (PLR)
  • Work-from-home allowance
  • Birthday leave
  • Profit distribution
  • Meal allowance
  • Home-office allowance

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