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Doctronic
Doctronic
51 – 200 Employees
ConsultingHealthcareLogistics
Doctronic is a healthcare technology company developing an AI-powered telehealth platform for accessible, on-demand care. Its service offers AI consultations for symptom assessment, prescription refills, follow-up needs, and questions spanning primary care and specialty topics, with access to licensed U.S. physicians through video visits when clinical care is required. Doctronic’s platform maintains HIPAA-secure health records and distinguishes between AI-generated guidance and medical decisions, which remain the responsibility of licensed doctors. For professionals exploring healthcare and AI opportunities, the company’s work sits at the intersection of digital health, clinical services, and applied artificial intelligence.
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Sales Operations Manager - New York City Hybrid

Lead sales operations for Doctronic’s AI healthcare platform, covering enterprise contracting, CRM management, deal desk workflows, and forecasting. Build scalable processes supporting health plan and health system sales.

USUnited StatesNYNew York
$125,000 – $150,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredSales Operations Manager
SQL

Description

  • Manage the CRM as the authoritative sales record, defining stages, exit criteria, data standards, and leadership dashboards.
  • Operate the deal desk by routing pricing approvals, preparing statements of work and SLA templates, and tracking redlines across multiple deals.
  • Lead diligence and security questionnaire responses from start to finish, coordinating input from security, compliance, clinical, and engineering teams.
  • Move procurement and legal processes forward on both sides, escalating stalled deals when necessary.
  • Prepare and facilitate weekly pipeline reviews and produce the monthly pipeline materials for the board.
  • Maintain forecast integrity and measure forecast accuracy.
  • Create the complete deal record handed to implementation and customer success at signature, including scope, pricing, and service commitments.
  • Automate recurring operational workflows.
  • Report to the Chief Business Officer as the enterprise team’s first dedicated operations hire.

Requirements

  • 4 to 7 years of experience in sales operations, revenue operations, deal desk, or business operations at a B2B company handling genuine enterprise sales.
  • Proficiency with a modern CRM and the ability to manage its configuration directly instead of relying on ticket-based support.
  • Hands-on experience leading diligence or security questionnaire responses, or managing complex enterprise procurement through close.
  • Strong analytical ability.
  • Advanced spreadsheet skills.
  • Comfort writing SQL or learning it.
  • Highly organized with strong written communication skills.
  • Able to work as the sole operations specialist with substantial autonomy and limited specifications.
  • Located in New York City or willing to relocate.
  • Experience in enterprise sales operations within healthcare or another regulated sector is preferred.
  • Experience with CPQ or contract lifecycle management systems is preferred.
  • Experience with BI tools and warehouse-based reporting is preferred.
  • Experience establishing a deal desk or partner reporting function from the ground up is preferred.
  • Exposure to implementation or post-sales work is preferred.
  • Must state whether employment visa sponsorship will be required.

Benefits

  • Equity participation
  • Health reimbursement allowance
  • Well-being support
  • Flexible time off

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