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DXC Technology is a global IT services and consulting company that helps enterprise organizations modernize business processes and technology environments. Its work spans cloud computing, data analytics, cybersecurity, and digital transformation, with applications across consulting, insurance, and logistics. The company’s large international team supports clients managing complex technology needs and adapting their operations to a changing digital landscape.
RSA Archer Administrator – Onsite
RSA Archer Administrator supporting IT compliance platforms at DXC Technology. Manage access, SSO, incidents, SLAs, and N1/N2 technical support.
Description
- Administer Archer users, roles, permissions, and libraries at an advanced level
- Coordinate recurring data uploads within the platform
- Manage digital certificates and configure SSO
- Resolve incidents in line with established SLAs
- Escalate issues to the software vendor when required
- Provide N1/N2 support to end users and internal teams
- Maintain documentation for administration and support procedures
- Drive continuous improvements across the support service
Requirements
- At least two years of experience supporting and administering RSA Archer
- Strong knowledge of ITIL and SLA-based incident management
- Experience administering systems, users, and access permissions
- Familiarity with SSO integrations and digital certificates
- Clear communication skills and the ability to solve problems under pressure
- A proactive, adaptable approach and willingness to learn even when some requirements are not yet met
Benefits
- Professional development opportunities
- Flexibility that supports work-life balance
- A positive and collaborative work environment
- Ongoing learning through DXC University
- Unlimited access to certification opportunities
- Stable employment
- Competitive employee benefits package
- An inclusive workplace culture
- In-person collaboration with flexibility to support wellbeing, productivity, individual working styles, and personal circumstances
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