DXC Technology yra pasaulinė IT paslaugų ir konsultacijų bendrovė, padedanti didelėms įmonėms modernizuoti verslo procesus ir technologinę infrastruktūrą. Jos veikla apima debesų kompiuteriją, duomenų analizę, kibernetinį saugumą ir skaitmeninę transformaciją, o sprendimai taikomi konsultavimo, draudimo ir logistikos srityse. Didelė tarptautinė bendrovės komanda padeda klientams valdyti sudėtingus technologinius poreikius ir pritaikyti veiklą prie besikeičiančios skaitmeninės aplinkos.
RSA Archer Administrator – Onsite
RSA Archer Administrator supporting IT compliance platforms at DXC Technology. Manage access, SSO, incidents, SLAs, and N1/N2 technical support.
Aprašymas
- Administer Archer users, roles, permissions, and libraries at an advanced level
- Coordinate recurring data uploads within the platform
- Manage digital certificates and configure SSO
- Resolve incidents in line with established SLAs
- Escalate issues to the software vendor when required
- Provide N1/N2 support to end users and internal teams
- Maintain documentation for administration and support procedures
- Drive continuous improvements across the support service
Reikalavimai
- At least two years of experience supporting and administering RSA Archer
- Strong knowledge of ITIL and SLA-based incident management
- Experience administering systems, users, and access permissions
- Familiarity with SSO integrations and digital certificates
- Clear communication skills and the ability to solve problems under pressure
- A proactive, adaptable approach and willingness to learn even when some requirements are not yet met
Privalumai
- Professional development opportunities
- Flexibility that supports work-life balance
- A positive and collaborative work environment
- Ongoing learning through DXC University
- Unlimited access to certification opportunities
- Stable employment
- Competitive employee benefits package
- An inclusive workplace culture
- In-person collaboration with flexibility to support wellbeing, productivity, individual working styles, and personal circumstances