Abbott
Abbott
Abbott is a global healthcare company developing technologies and products across diagnostics, medical devices, nutrition, and branded generic medicines. Its portfolio includes FreeStyle Libre glucose monitoring systems and BinaxNOW rapid antigen tests, serving patients and healthcare professionals in areas such as diabetes management, infectious disease, and nutrition. Abbott’s work also focuses on expanding access to care, supporting health equity, and addressing challenges including malnutrition and infectious diseases. For professionals exploring healthcare careers, the company offers opportunities to contribute to medical innovation across a broad range of health-related disciplines.

Revenue Cycle Specialist IV (Remote, United States)

Senior revenue cycle specialist role focused on vendor coordination, billing workflows, system issue resolution, and quality oversight for Abbott’s healthcare diagnostics operations. Responsibilities include onboarding, staff support, reporting, and continuous process improvement.

Description

  • Act as the department’s primary vendor liaison by supporting training, onboarding, documentation, audits, and communication monitoring between Exact Sciences and vendor operations
  • Support leadership’s Quality Program and assess proposed process changes
  • Manage escalated system issues between the Revenue Cycle Team and Systems
  • Help leadership assign daily work and prioritize the Specialist team’s workload
  • Onboard new team members
  • Collaborate with Revenue Cycle Team peers to maintain effective communication
  • Help develop departmental workflows for new tests
  • Provide support to Specialists as directed by leadership
  • Lead meetings when leadership is unavailable
  • Use Microsoft Office and EMR reporting tools for team initiatives and leadership requests
  • Take part in cross-departmental projects
  • Contribute to initiatives that improve processes
  • Complete assigned work accurately within established deadlines
  • Maintain professional communication and working relationships with team members, clients, and associates
  • Follow the company’s Quality Management System policies and procedures
  • Maintain dependable attendance and assigned schedules, including overtime when needed
  • Perform typing and work on a mobile device, tablet, or computer screen for approximately 90% of a typical workday

Requirements

  • High school diploma or GED
  • At least four years of experience in billing, insurance, or revenue cycle functions, including interpreting remittances, handling rejections, and managing appeals
  • At least four years of experience working across multiple computer systems, including Microsoft Office Suite, Excel, Epic, and OnBase
  • Ability to resolve complex workflow and process problems
  • Working knowledge of HIPAA regulations
  • Working knowledge of medical, billing, and insurance terminology
  • Working knowledge of EDI transactions and communications with insurance payers
  • Ability to perform the essential duties with or without reasonable accommodation
  • Authorization to work in the United States without sponsorship
  • Project management experience preferred
  • Peer mentoring experience preferred
  • Experience supporting multiple workstreams simultaneously preferred
  • Experience creating and maintaining process documentation in Microsoft Excel or similar applications preferred

Benefits

  • Overtime as needed
  • 5% travel opportunity or requirement
  • Equal Opportunity Employer

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