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TEKsystems is a global technology consulting and workforce solutions company serving enterprise organizations. Its work spans cloud, data and AI, automation, application development, Agile and DevOps transformation, technology operations, and digital experience. The company also provides talent acquisition, recruitment, and managed services, supporting technology teams and large-scale workforce programs across sectors including financial services, healthcare, the public sector, telecommunications, retail, manufacturing, and energy. Its broad service model creates opportunities across consulting, engineering, technology operations, and recruitment-focused roles.
Remote Healthcare Client Coordinator – Illinois
Remote contract role coordinating healthcare cases, eligibility reviews, medical records, and client communications for TEKsystems in Illinois. The position requires accurate data management, HIPAA-compliant documentation, and collaboration with healthcare providers and internal teams.
Description
- Process cases through CMS and client portals by entering, reviewing, and verifying eligibility and case details
- Accurately prepare, enter, monitor, and maintain case data
- Obtain medical records from external sources and upload them to internal databases
- Check documentation for completeness and accuracy
- Answer client emails about case status, reports, concerns, and general questions
- Coordinate with providers, physicians, and clinicians to assign cases and update records
- Keep internal teams informed about pending reports and case progress
- Follow HIPAA, CMS, company, and quality-control requirements
- Use multiple databases and systems to enter, retrieve, and manage case information
Requirements
- At least two years of experience in patient access, healthcare administration, or a related field
- Strong data-entry ability and general computer proficiency
- Working knowledge of Microsoft Word, Outlook, and Excel
- Excellent written communication and professional email skills
- Highly organized with strong attention to detail
- Able to manage multiple tasks and adjust to shifting priorities
- Able to follow directions and learn new systems efficiently
- Comfortable working independently on repetitive assignments
- Experience reviewing eligibility is preferred
- Healthcare industry experience is preferred
- Salesforce experience is preferred
- Independent Dispute Resolution experience is preferred
- Experience reviewing contracts, legal documents, or medical records is preferred
- Reliable high-speed internet access is required
- A private, distraction-free workspace is required
- Available Monday through Friday from 8:00 AM to 4:30 PM CST
- Must follow HIPAA, CMS, company policies, and quality standards
Benefits
- Medical, dental, and vision coverage
- Critical illness, accident, and hospital insurance options
- 401(k) plan with pre-tax and Roth post-tax contribution options
- Voluntary life and AD&D insurance for employees and dependents
- Short- and long-term disability coverage
- Health Savings Account
- Transportation benefits
- Employee Assistance Program
- Paid time off, vacation, or sick leave
- Fully remote work arrangement
- Potential to convert from contract to hire
- Consistent Monday-through-Friday schedule
- Virtual training and job shadowing
- Potential for long-term career development and advancement
- Experience in healthcare operations and case management
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