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Bank of America is a global financial institution operating across banking, finance, and fintech. Its services include personal banking, small-business support, wealth management, investment services, and access to capital markets for individuals, businesses, and institutions. The company also focuses on responsible growth through sustainable finance, diversity initiatives, and community development programs.
Relationship Banker – Boulder, Colorado
Help clients at Bank of America financial centers with everyday banking, digital services, and financial solutions tailored to their goals.
Description
- Welcome clients in the lobby and show them self-service banking options.
- Help clients use mobile and online banking and complete ATM transactions.
- Process cash transactions accurately and efficiently.
- Discuss clients’ financial and personal priorities to understand their needs.
- Connect clients with solutions that support their financial goals.
- Follow the bank’s risk practices and promote operational excellence.
- Build client relationships and address their financial needs.
- Comply with established procedures, guidelines, laws, and regulations.
- Work with small business, lending, and investment specialists to support clients.
- Coordinate financial center traffic, appointments, and outbound calls.
- Support a positive client experience.
- Handle cash-related responsibilities.
Requirements
- A self-motivated, results-focused approach and strong work ethic.
- Strong collaboration and relationship-building skills.
- Commitment to helping clients improve their financial lives.
- Confidence identifying solutions for new and existing clients based on their needs.
- Clear, confident communication skills.
- Ability to learn and adapt to new information and technology platforms.
- Ability to guide clients in using ATM, online, and mobile banking self-service tools.
- Strong critical thinking and problem-solving abilities.
- Ability to follow established procedures and applicable laws and regulations.
- Effective time and workload management.
- Availability to work weekends or extended hours.
- Willingness to work at any financial center within a reasonable distance when scheduled.
- High school diploma, GED, secondary school qualification, or equivalent.
- Cash-handling experience of six months is preferred.
- One year of successful sales experience in a salary-plus-incentive role is preferred.
- Financial services experience and knowledge are preferred.
- A bachelor’s degree or business-related associate degree is preferred.
Benefits
- Affordable, competitive, flexible benefits.
- Resources supporting physical, emotional, and financial wellness.
- Paid time off.
- Employee resources and support.
- This role is eligible for benefits.
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