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Doctronic
Doctronic
51 – 200 Employees
ConsultingHealthcareLogistics
Doctronic is a healthcare technology company developing an AI-powered telehealth platform for accessible, on-demand care. Its service offers AI consultations for symptom assessment, prescription refills, follow-up needs, and questions spanning primary care and specialty topics, with access to licensed U.S. physicians through video visits when clinical care is required. Doctronic’s platform maintains HIPAA-secure health records and distinguishes between AI-generated guidance and medical decisions, which remain the responsibility of licensed doctors. For professionals exploring healthcare and AI opportunities, the company’s work sits at the intersection of digital health, clinical services, and applied artificial intelligence.
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Partnerships Operations Manager - New York City Hybrid

Lead partner delivery, stakeholder coordination, customer success, and reporting for Doctronic, an AI healthcare company. Build operating systems across clinical, marketing, finance, operations, and engineering teams.

USUnited StatesNYNew York
$125,000 – $175,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredOperations

Description

  • Act as the primary day-to-day contact for external partners
  • Coordinate internal and external stakeholders while maintaining clear expectations
  • Create partner-facing materials, presentations, and briefing documents
  • Participate in partner and internal meetings, offer informed input, and move decisions toward results
  • Work with clinical, marketing, operations, finance, and product and engineering teams to fulfill partnership commitments
  • Monitor cross-functional deliverables and identify risks to timelines
  • Link partnership commitments with the teams accountable for execution
  • Create and manage kanban and Linear boards, shared Slack channels, and Figma files
  • Establish and maintain each partnership’s operating rhythm, including standups, syncs, and action-item follow-up
  • Create reliable systems and structure when situations are ambiguous
  • Lead post-launch customer success, including recurring partner success reviews
  • Produce and distribute accurate, consistent metrics reports for partners
  • Assess partner health after launch and raise relationship risks early
  • Report directly to the SVP of Partnerships

Requirements

  • Bring 5–7 years of professional experience in partnerships, business operations, program management, or account or customer success, preferably in a startup or high-growth setting
  • Demonstrated success managing complex relationships with multiple internal and external stakeholders
  • Strong organizational and process discipline, with the ability to create scalable systems instead of temporary workarounds
  • Clear, assured communication skills and the confidence to work with partners and executives
  • Ability to independently manage a broad scope of work with a proactive, action-oriented approach
  • Working fluency with collaboration and organization tools such as Linear, kanban boards, Slack, Figma, or comparable platforms
  • Strong attention to detail and consistent follow-through on deliverables and metrics
  • Ability to work effectively through ambiguity and create structure in a rapidly changing environment
  • Healthcare, health technology, or digital health experience is helpful but not required
  • Ability to work in a hybrid position based in New York City
  • Must disclose whether employment visa sponsorship will be needed

Benefits

  • Equity participation
  • Hybrid work arrangement in New York City
  • Twelve weeks of fully paid parental leave for every parent, regardless of gender or path to parenthood
  • Opportunity to build the partnership operations infrastructure as Doctronic grows

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