Payplug
Payplug
201 – 500 Employees
B2BFintechSaaS
Payplug is a European fintech and SaaS company serving businesses with payment infrastructure for online, in-store, and omnichannel commerce. Its platform brings together checkout, Pay by Link, split payments, fraud management, local payment optimization, reconciliation, and the Cockpit dashboard, helping merchants manage acceptance and financial operations in one place. Through integrations and partnerships including Groupe BPCE and Cartes Bancaires, Payplug supports payment performance and centralized risk and transaction management across France and Europe.

Partner Success Manager - Payplug (Hybrid, France)

Help Payplug’s established partners grow performance across lead generation, sales conversion, and payment volume. Own partner enablement, commercial processes, and performance improvement for a French payments platform serving merchants.

Description

  • Manage a portfolio of established partners against lead-generation, closing, and volume objectives
  • Create a growth plan with each partner and oversee its ongoing delivery
  • Find opportunities to increase partner-generated leads and conversion rates
  • Monitor key partner-funnel KPIs and put targeted improvement plans into action
  • Run business reviews and hold partners accountable for stronger performance
  • Develop partner teams’ ability to qualify, present, and sell Payplug independently
  • Create and roll out enablement resources such as pitches, battlecards, use cases, training, and sales materials
  • Spot obstacles in sales cycles and coordinate with internal teams to remove them
  • Shorten sales timelines through clear, repeatable commercial processes
  • Convert successful approaches into playbooks that can be reused across the partner portfolio
  • Work closely with Channel, Sales, Product, and Support teams

Requirements

  • Prior experience in Partner Success, Customer Success, or Account Management
  • Highly organized and detail-focused, with the ability to handle several partners and initiatives at once
  • Able to interpret business metrics, locate process obstacles, and translate insights into action plans
  • Comfortable collaborating across multiple functions
  • Able to align Sales, Product, and Support teams without formal managerial authority
  • Strong relationship-building skills with a clear commitment to service
  • Excellent written and spoken communication abilities

Benefits

  • Hybrid working arrangement
  • €350 contribution toward home-office equipment
  • 25 days of paid leave plus 10 additional days off annually
  • Coffee, tea, snacks, Monday breakfasts, after-work drinks, and other team events
  • €10-per-day Swile meal card, with 56% funded by Payplug
  • Alan Blue health insurance, with 60% funded by Payplug
  • Second Parent Leave under the Parental Act
  • 50% reimbursement for public transport or Vélib subscriptions
  • Access to Moka.care mental health support
  • Windoo activities covering sport, well-being, and personal development
  • Two paid volunteer days per year with nonprofit organizations through team-building initiatives

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