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Ammortal develops the Ammortal Chamber, an integrated wellness hardware system that brings together more than ten non-invasive modalities in a single session. The chamber combines technologies such as multi-wave PEMF/PEF, red and near-infrared photobiomodulation, vibro-acoustics, guided breathwork and audio, molecular hydrogen delivery, and supplemental oxygen/ozone. Designed for clinics, wellness centers, and performance-oriented users, the system supports 15- to 60-minute experiences focused on recovery, relaxation, and cognitive or energetic optimization. Ammortal sells professionally installed chambers and supports professional customers with technical specifications and financing options. Its positioning emphasizes a science-informed, boutique wellness experience rather than an FDA-regulated medical treatment.
Partner Operations Manager - Ammortal (Remote, United States)
Lead partner operations for Ammortal’s science-backed wellness Chamber deployments from signed agreement through installation. Coordinate readiness, payments, systems, scheduling, and final handoff to Partner Success.
Description
- Take ownership of each deal once it reaches commitment
- Validate orders, configurations, and payment terms against the agreed sale
- Guide purchase agreement changes through Legal to execution
- Lead partner kickoff meetings with Sales and Partner Success
- Apply approved pricing and promotional terms consistently
- Manage site readiness across electrical capacity, clearances, floor loads, access, and freight requirements
- Coordinate prerequisites, crew capacity, and delivery schedules with Operations and Field Service
- Manage customer-facing timelines through installation and onsite training
- Run the Install Readiness Gate and defer scheduling until all requirements are satisfied
- Coordinate logistics with partners on installation days
- Lead commercial closeout with Finance, including payment reconciliation, invoicing, HubSpot asset records, warranty registration, and completed sign-offs
- Monitor payment milestones and escalate overdue payments to Finance
- Verify onboarding completion before transferring accounts to Partner Success
- Own and optimize the HubSpot fulfillment pipeline in partnership with RevOps
- Keep fulfillment checklists and operational runbooks current
- Measure cycle time, gate holds, rework, and installation timeliness
- Establish a recurring process-improvement rhythm and communicate fulfillment capacity to Sales
- Collaborate with Ammortal’s AI team on fulfillment tools
Requirements
- Use a CRM as the operational source of truth, including stages, required fields, task automation, and pipeline reporting
- Use AI routinely to strengthen execution through checklist scoring, redline review, partner communications, and missed-handoff detection
- Bring at least four years of experience in operations, fulfillment, project coordination, or post-sale delivery involving fixed installation or delivery dates
- Lead cross-functional workflows through influence rather than formal authority
- Be comfortable holding a scheduled date and clearly explaining when it cannot yet be confirmed
- Communicate clearly in writing and document decisions where stakeholders can easily access them
- HubSpot experience is preferred
- Experience with Asana or a comparable cross-functional project management platform is preferred
- Background in physical products, capital equipment, commercial fitness, hospitality, or wellness is preferred
- Experience creating an SOP or runbook from the ground up and driving adoption is preferred
Benefits
- The company covers 80% of health, dental, and vision premiums
- Receive 25,000 equity options vesting over four years with a one-year cliff
- Work remotely from the United States
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