Citi is a global banking and financial services company serving consumers, corporations, governments, and institutions. Its offerings span consumer banking, credit cards, wealth management, corporate banking, and investment banking, supported by operations in more than 100 countries. As a large international finance organization, Citi brings together teams working across banking, financial services, and fintech.
Oracle EBS AP Finance Functional Consultant / Business Analyst - Pune Hybrid
Support Citi’s Oracle EBS Procure-to-Pay finance applications in Pune through production support, configuration, integrations, testing, and complex ERP issue resolution.
Description
- Provide production support for Citi’s third-party Source to Pay technology and Supply Chain functions
- Track development initiatives, programs, risks, and issues through milestone reporting for technology business heads and senior technology managers
- Support Oracle ERP implementation, production support, and enhancement projects
- Resolve complex production functional queries with cross-functional teams within SLAs
- Conduct root cause analysis for complex production support issues
- Work with business clients to understand requirements
- Prepare functional specifications, design documents, and BRDs
- Configure Oracle systems
- Create and maintain training materials and procedural documentation
- Participate in User Acceptance Testing and resolve UAT issues
- Resolve production support incidents and service requests
- Work with Oracle Support through Service Requests to address product bugs and data fixes
- Provide guidance to vendor support teams
- Apply ITIL support processes and Oracle financial applications expertise
- Implement enhancements and change requests for legal and regulatory requirements
- Coordinate stakeholders across delivery, testing support, UAT resolution, and production migration
- Write complex queries to provide analytical support
- Maintain relationships with business and internal stakeholders
- Schedule meetings and prepare agendas and minutes
Requirements
- At least 5 years of relevant experience with Oracle ERP modules
- Strong knowledge of the Oracle ERP Procure-to-Pay suite, version R12.1.3 or later, including AP, AR, iSupplier, and Supplier Maintenance
- Good knowledge of GL, FA, PA, Purchasing, and iProcurement
- Proficiency with SQL and PL/SQL queries
- Understanding of Oracle data models and integrations with other modules
- Hands-on experience with Oracle debugging techniques
- Excellent problem-solving ability
- Experience using AI tools to improve workflows and work products in the Oracle ERP domain
- Experience working with multiple clients or users in an IT analyst role is preferred
- Strong organizational skills and sound business judgment
- Ability to synthesize and analyze data into precise qualitative outputs
- Strong attention to detail and data accuracy
- Experience with Microsoft Office applications, including Word, Excel, PowerPoint, and Visio
- Ability to learn new technologies and adapt to changing processes
- Ability to work independently with minimal supervision and contribute to a team-oriented environment
- Strong follow-up, multitasking, leadership, teamwork, interpersonal, flexibility, and analytical skills
- Excellent written and verbal communication skills
- Ability to build relationships across functions, regions, and management levels
- Self-motivated approach to managing multiple requests in a deadline-driven environment
- Bachelor’s or university degree, or equivalent experience
Benefits
- Citi is an equal opportunity employer
- Reasonable accommodation is available for persons with disabilities