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Paradigm Oral Health
Paradigm Oral Health
201 – 500 Employees
EducationHealthcare

Paradigm Oral Health is a healthcare organization supporting elite oral surgeons and practices in delivering advanced oral and maxillofacial surgical care. Its work combines clinical technology, innovation, research, and practice support with a patient-first focus.

The company also develops the oral surgery community through surgeon education programs such as Paradigm Academy and the Surgical Education Center, clinical research, professional development events, and initiatives designed to improve patient outcomes and strengthen relationships with referring providers. Its team works alongside surgeon-led practices to support their clinical and strategic goals.

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Onsite Scheduling Coordinator in Tewksbury

Coordinate appointments, patient flow, records, and reception for an oral surgery practice in Tewksbury. Provide concierge-level service to patients, referring offices, and colleagues.

USUnited StatesMAMassachusetts
$21 – $25 / hour
On-siteFull-timeJuniorNo degree requiredEnglish RequiredGeneralScheduling Coordinator

Description

  • Deliver concierge-level service to patients, referring offices, and team members through phone, in-person, and electronic interactions.
  • Welcome patients and visitors promptly when they arrive.
  • Respond to incoming calls without delay.
  • Schedule appointments while balancing patient satisfaction, provider availability, and exam and treatment room capacity.
  • Create each provider’s daily schedule.
  • Prepare patient charts.
  • Coordinate patient flow to help minimize waiting times.
  • Provide assistance to patients as needed.
  • Keep the reception area clean, organized, and orderly.
  • Build and maintain professional relationships with referring offices.
  • Protect confidential information in compliance with HIPAA.
  • Handle other related responsibilities as assigned.

Requirements

  • A high school diploma or equivalent is required.
  • At least one year of customer service experience is required.
  • Knowledge of dental terminology is required.
  • A friendly, welcoming, and professional demeanor is expected.
  • Basic office abilities, including typing and filing, are required.
  • Strong organizational skills are required.
  • Careful attention to detail is required.
  • Previous oral surgery experience is helpful but not required.
  • Authorization to work in the United States, verified through E-Verify, is required.

Benefits

  • Competitive pay
  • Potential bonus opportunities
  • Annual merit reviews
  • Paid time off
  • 401(k) plan with company match
  • Health Savings Account (HSA) with HDHP health plans
  • Medical coverage, including virtual care, plus dental and vision coverage
  • Basic and supplemental life insurance
  • Short- and long-term disability coverage
  • Employee Assistance Program
  • BLS/CPR certification
  • Career advancement paths into clinical or management roles
  • National discount and rewards marketplace

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