Crash Champions
Crash Champions
Crash Champions is a national automotive collision repair company serving drivers through a network of repair locations. Its services include aluminum repair, hail damage restoration, dent removal, auto glass replacement, vehicle painting, and other collision-related work. The company combines repair expertise with customer-focused service, offering free estimates and a lifetime repair warranty. Crash Champions also invests in training to help develop the next generation of professionals in the collision repair industry.

Onsite Customer Service Representative - Naperville, IL

Provide front-desk customer service, communication, and administrative accounting support at Crash Champions’ onsite collision repair facility in Naperville, Illinois.

Description

  • Welcome customers and prospective customers promptly and professionally
  • Keep the facility’s customer-facing workspace clean and orderly
  • Coordinate incoming calls, walk-ins, and written correspondence with the appropriate individual or department
  • Support General Managers and Service Advisors with clerical and administrative tasks
  • Process receivables, payables, accounting-system entries, spreadsheets, and month-end statement reconciliation
  • Complete other related duties as assigned

Requirements

  • Strong interpersonal and customer service abilities
  • Analytical thinking and problem-solving skills
  • Effective multitasking and organization
  • Capacity to handle a high volume of daily calls and emails
  • Attentive, patient approach to customer interactions

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Group life insurance
  • Disability insurance
  • 401(k) retirement plan with employer match
  • Referral bonus program, “Cash From Crash”
  • Five paid holidays

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