Beth Israel Lahey Health is a healthcare system serving communities across Massachusetts and New Hampshire through hospitals, specialized care centers, and a broad network of clinical services. Its care portfolio includes emergency, primary, urgent, orthopedic, behavioral health, pharmacy, and home care services, supporting patients across different stages and needs.
With 39,000 team members, Beth Israel Lahey Health combines patient care with medical research and education. Its healthcare and healthcare insurance operations reflect a focus on improving community health while delivering coordinated, personalized care.
Medical Receptionist – Primary Care | Beth Israel Lahey Health | Danvers, MA
Support patient registration, appointment scheduling, billing, and customer service at Beth Israel Lahey Health Primary Care in Danvers. Help patients receive timely, positive healthcare experiences through responsive front-desk support.
Description
- Represent BILH Primary Care as a welcoming first point of contact
- Deliver customer service to patients and staff
- Manage incoming phone communications
- Register patients accurately
- Schedule patient appointments
- Collect co-payments and process billing tasks
- Call patients to confirm appointments
- Support timely access to appropriate care
Requirements
- High school diploma or GED
- At least one year of experience in a high-volume customer service environment
- Strong customer service capabilities
- Proficiency with personal computers
- Effective written and verbal communication
- Ability to manage multiple tasks
- Influenza vaccination is required as a condition of employment
Benefits
- Influenza vaccination is required as a condition of employment
- Additional compensation may be available through shift differentials, call pay, premium pay, and overtime, where applicable