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DaVita Kidney Care
DaVita Kidney Care
HealthcareHealthcare Insurance
DaVita Kidney Care is a healthcare company focused on dialysis and related treatment for people living with kidney disease. Its kidney care approach brings together clinical services and support from healthcare professionals such as nurses, dietitians, social workers, and patient care technicians. The company’s work is centered on helping patients manage their care while building an inclusive workplace for a large, multidisciplinary healthcare team. DaVita also highlights opportunities for career development and a supportive employee culture.
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Hybrid Care Coordinator – Louisville, KY

Coordinate care for DaVita dialysis patients in Louisville, helping them access referrals, programs, and other resources for chronic conditions. Work with patients, nurses, clinics, health plans, and partner practices to support care coordination.

USUnited StatesKYKentucky
$19 – $22 / hour
HybridFull-timeJuniorMiddleNo degree requiredEnglish RequiredCare CoordinatorGeneral

Description

  • Coordinate patient care by connecting people with eligible programs and resources and helping arrange referrals and provider appointments.
  • Make outbound calls and handle incoming calls from patients, providers, and Village resources.
  • Conduct non-clinical screenings and follow established pathways with manager guidance; refer cases to the Integrated Care Nurse when needed.
  • Support the clinical team by completing assigned tasks that help patients progress through the continuum of care.
  • Find appropriate resources and work with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to enroll members in programs.
  • Communicate with patients promptly and professionally.
  • Keep documentation accurate, complete, and confidential.
  • Partner with Nurse Practitioners and RN Case Managers to coordinate care and connect patients with resources.
  • Provide patient care consistent with DaVita’s mission and values.

Requirements

  • High school diploma or GED.
  • At least 2 years of experience in a professional office setting.
  • Reliable personal transportation.
  • Sound judgment and discretion when handling confidential information.
  • Strong verbal communication skills.
  • Proficiency with Microsoft Office, including Excel and Outlook.
  • Electronic medical records experience preferred.
  • Commitment to service quality and patient satisfaction.
  • Ability to work independently and collaborate effectively with a team.
  • A quiet, private home workspace with reliable high-speed internet.
  • Flexibility to meet patient and clinic needs.
  • One to three years of clinical medical office experience preferred.
  • CNA or medical assistant experience is a plus.
  • Care coordination experience, including referrals and care management, preferred.
  • Familiarity with insurance payers preferred.
  • Experience in direct patient care or support preferred.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) matching.
  • Paid time off.
  • PTO cash-out option.
  • Family resources.
  • EAP counseling sessions.
  • Headspace® access.
  • Backup child and elder care.
  • Maternity and paternity leave.
  • Professional development programs.
  • On-demand virtual leadership and development courses through StarLearning.
  • Flexible hybrid schedule.
  • Mileage reimbursement.

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