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Genpact
Genpact
Artificial IntelligenceB2B
Genpact is a global professional services and digital transformation company helping large enterprises apply data, artificial intelligence, and technology to complex business operations. Its services combine consulting, managed operations, intelligent automation, agentic AI, and data expertise across functions such as finance and accounting, supply chain, risk and compliance, and customer experience. Genpact works with organizations in industries including banking, insurance, consumer goods, healthcare, manufacturing, and high tech, supporting efforts to modernize processes and turn AI investments into measurable operational outcomes. Its teams bring together domain knowledge, analytics, and technology to help enterprise clients scale transformation across core business functions.
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Global Relationship Manager, CPG Sales

At Genpact, develop CPG go-to-market strategies and commercial models that support client growth. Lead work across sales and operations to advance automation and business transformation.

USUnited StatesCACalifornia
$100,000 – $125,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredAccount ManagerSales
ITSM

Description

  • Build and deepen relationships with CPG sales teams
  • Shape go-to-market plans to grow the business
  • Develop commercial models that strengthen Genpact’s value proposition and increase revenue
  • Create and execute data strategies for promotional planning
  • Partner with senior Sales and Operations leaders to develop and close new business
  • Address client issues that span multiple functions
  • Pursue growth while balancing financial performance with client satisfaction
  • Support operational excellence through governance, prioritization, and effective resource allocation
  • Explore Deduction Management markets and customer needs
  • Improve processes to streamline workflows, lower costs, and increase client value
  • Turn strategic direction into practical plans
  • Prepare and maintain materials for customer meetings with cross-functional teams
  • Find automation opportunities that improve service delivery
  • Match Genpact offerings to client needs and promote relevant products and services
  • Prepare and present case studies that show Genpact’s value-sharing approach

Requirements

  • Bachelor’s degree in Commerce, Economics, or Finance, or a master’s degree in Business Administration or Business Analytics
  • Axelos ITIL Foundation Certificate in IT Service Management
  • Advanced English proficiency (C1)
  • Skills in automation technology, business consulting, customer relationship management (CRM), DevOps, digital business strategy, financial analysis and reporting, global business strategies, sales, sales forecasting, and SAP
  • Experience creating go-to-market strategies for CPG sales organizations
  • Ability to develop commercial models and data strategies
  • Ability to work with senior Sales and Operations leaders
  • Ability to handle cross-functional client issues and operational governance
  • Ability to research markets and customer needs in Deduction Management
  • Ability to identify automation and process improvement opportunities
  • Ability to prepare business cases and customer-facing materials
  • Applicants based in Los Angeles, California, are ineligible for this role

Benefits

  • Practical experience, mentorship, and extensive learning opportunities
  • Opportunities to contribute to AI-driven transformation and innovation
  • Values-led culture emphasizing integrity and inclusion
  • Equal opportunity employer

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