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Tobii Dynavox
Tobii Dynavox
201 – 500 Employees
Skilled Worker Visa SponsorHealthcareHealthcare InsuranceManufacturing
Tobii Dynavox develops assistive communication technology for people with communication disabilities. Its products include augmentative and alternative communication devices, eye-tracking systems, speech-generating devices, and communication apps used by individuals, professionals, and organizations worldwide. The company focuses on adapting these tools to individual needs, with related training, support, and accessories. Its technology serves people with conditions including ALS, autism, and cerebral palsy, combining healthcare expertise with specialized technology manufacturing.
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Funded Collections Manager – Healthcare Revenue Cycle

Lead healthcare insurance collections, denials, write-offs, and revenue cycle improvements at Tobii Dynavox. Remote role for candidates in the Eastern or Central Time Zone.

USUnited StatesPAPennsylvaniaRemoteFull-timeMiddleSeniorEnglish RequiredCollections

Description

  • Oversee daily and monthly funded collections, setting priorities, workloads, and performance goals.
  • Set expectations, operating routines, escalation processes, and accountability for collectors and team leads.
  • Track portfolio risks and trends, identify barriers to collection, and put corrective plans in place.
  • Oversee contractual and small-balance adjustments, bad-debt adjustments, and write-offs.
  • Ensure account reviews and supporting records are complete, accurate, retained, and entered properly in AdvancedMD.
  • Direct strategies to resolve denials, appeals, underpayments, authorization issues, timely-filing matters, and coordination-of-benefits cases.
  • Work with Accounting and Finance on collectability, reserves, reconciliations, reporting, and audit support.
  • Develop reports that link collection activity with cash, aging, risk, and financial impact.
  • Maintain policies, procedures, work instructions, templates, quality checks, documentation standards, compliance, and operational controls.
  • Lead ongoing improvements to workflows, automation, data quality, reporting, and technology.
  • Develop scalable processes and business continuity coverage, and recommend investments in workflow, technology, staffing, and capabilities.
  • Collaborate with Funding, Billing, Finance, Accounting, Customer Service, Compliance, Sales, and Technology teams.
  • Recruit, onboard, coach, develop, and retain a strong team.
  • Develop team leads and future leaders through delegation, stretch assignments, succession planning, and role-based learning.
  • Present performance, risks, options, impacts, and recommendations to senior leaders.
  • Lead company-wide initiatives to accelerate cash, prevent denials, reduce write-offs, or improve the order-to-cash process.

Requirements

  • Must live in the Eastern or Central Time Zone.
  • Bachelor’s degree in Business, Finance, Accounting, Healthcare Administration, or a related area, or an equivalent combination of education and relevant experience.
  • At least four years of progressively responsible healthcare revenue cycle, medical collections, or accounts receivable experience, including two or more years in people leadership or a team lead role.
  • Experience with complex Medicare, Medicaid, commercial insurance, patient receivables, denials, appeals, and reimbursement.
  • Experience delivering measurable improvements in collections performance, documentation quality, controls, and team capability.
  • Experience with durable medical equipment billing, prior authorization, payer funding requirements, contractual adjustments, and write-offs is preferred.
  • Strong knowledge of healthcare collections, payer follow-up, denials, appeals, coordination of benefits, timely filing, contractual adjustments, and bad debt.
  • Able to interpret operational and financial data, spot trends and root causes, assess risk, and turn findings into action.
  • Experience using healthcare billing, collections, workflow, document management, and reporting systems; AdvancedMD and OMI experience is preferred.
  • Advanced skills with Microsoft Excel, Word, PowerPoint, Outlook, Teams, and related collaboration tools.
  • Strong written and verbal communication, presentation, coaching, and stakeholder management skills.
  • Able to work effectively in a fast-paced setting with interruptions and competing priorities.
  • Able to collaborate across functions, locations, and organizational levels.
  • Able to see, hear, communicate effectively, sit for extended periods, and occasionally lift up to 10 pounds.
  • Able to travel to the Corporate office as business needs require.

Benefits

  • Flexible work arrangements.
  • Remote position.
  • Potential career progression to Senior Manager, depending on performance, readiness, organizational need, and company practices.

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