USA TODAY Network
USA TODAY Network
201 – 500 Employees
B2BMarketingMedia

USA TODAY Network is the national media and advertising arm of USA TODAY Co., bringing together local and national publications with marketing services for businesses. Its offering spans digital and print advertising, direct mail, branded content, performance marketing, video, SEO, merchandising, and self-serve marketplace solutions.

The Network combines local audience reach with national scale, using data-driven technology, creative services, events, and an AI-powered platform to support campaigns across sectors including automotive, travel, finance, education, and home improvement.

Senior Credit and Collections Manager

Lead credit and collections teams across onshore and offshore operations, overseeing policies, staff development, and financial compliance. Improve accounts receivable workflows and coordinate relationships across collections, sales, finance, and leadership.

Description

  • Lead the credit and collections management team through planning, scheduling, coaching, training, and guidance on staff organization and responsibilities.
  • Maintain credit and collections policies and procedures.
  • Review staff workflows to identify opportunities to simplify and improve processes.
  • Partner with the CCC Director to maintain continuity across the department and offshore teams.
  • Build working relationships with onshore and offshore collections staff, sales, finance, and other leaders.
  • Ensure compliance with applicable financial policies and procedures.
  • Oversee credit and collections staff and ensure teams follow established policies and procedures.
  • Standardize and improve departmental workflows and manage relationships with internal and external customers.

Requirements

  • A college degree in business, accounting, or finance, or equivalent education and experience.
  • At least seven years of experience in credit and collections, accounting, finance, or accounts receivable.
  • Seven years of management or supervisory experience in an accounts receivable or credit setting.
  • Strong knowledge of credit policies, collection processes, and procedures is preferred.
  • Proficiency with Microsoft Office and spreadsheets.
  • Familiarity with billing systems.

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