Funded Collections Manager – Healthcare Revenue Cycle
Tobii Dynavox
Lead healthcare insurance collections, denials, write-offs, and revenue cycle improvements at Tobii Dynavox. Remote role for candidates in the Eastern or Central Time Zone.
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TrueML builds digital communication platforms for consumer financial services, with a focus on making financial health management more accessible and customer-centered. Its family of companies includes TrueAccord, whose products use data and technology to help address obstacles consumers face in managing their finances. The company brings together expertise in data science, financial services, and customer experience to develop these tools. TrueML was founded in 2013 and works in the fintech sector.
Senior Performance Strategist, Collections
Diagnose performance changes across TrueML’s AI-driven collections platform and turn analytics into practical recommendations. Partner with strategy, engineering, product, and client teams to improve recovery, engagement, and client outcomes.
Description
- Diagnose performance changes across TrueAccord’s AI- and data science-driven recovery platform from end to end
- Track leading indicators and pinpoint shifts across clients, portfolios, and channels
- Examine application logic, rules, configurations, and processing flows to uncover technical defects or strategy gaps
- Convert root-cause findings into recommendations with projected impact and measures of success
- Work with the Strategy Manager to put recommendations into production
- Run what-if analyses, scenario models, and stress tests to support revenue planning
- Plan and assess structured experiments, including hypotheses and decision thresholds
- Work with Client Managers to present clear, evidence-based performance narratives
- Question unsupported strategies and contribute to high-stakes client discussions
- Use data and system behavior insights to recommend ways to improve liquidation, engagement, and client outcomes
- Collaborate with Strategy, Engineering, Product, Client Managers, a Senior Strategy Manager, a Senior Data Scientist, and agentic AI tools
Requirements
- Bring at least six years of analytics experience
- Focus on funnel or lifecycle diagnosis, cohort or curve analysis, or channel optimization
- Experience in consumer collections, lending, CRM, subscriptions, or eCommerce is relevant
- Use advanced SQL and navigate complex schemas such as Snowflake
- Read and trace logic in Python or configuration files
- Use AI tools regularly in analytical work
- Work with self-service business intelligence tools such as Looker or Tableau
- Build well-supported what-if models and forecasts
- Understand statistical significance and experimental design
- Communicate exceptionally well in writing and conversation
- Hold a bachelor’s degree in a quantitative discipline or have equivalent experience
- Be available to work outside standard business hours when needed
- Be able to travel locally or internationally occasionally
- Have reliable internet access and a professional work setting
- Protect confidential information while working outside a company office
Benefits
- Flexible vacation
- Medical, dental, and vision insurance
- Traditional and Roth retirement savings options
- Company-paid disability and life insurance
- Flexible Spending Account and Limited FSA
- Family-friendly parental leave
- Time off for volunteering and voting
- Access to an on-demand wellness platform for you and five friends or family members
- PerkSpot discounts at more than 900 merchants nationwide
- Remote-first work environment
- Reasonable accommodations
- Opportunities to attend company meetings, training, offsites, and collaborative projects
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