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Option Care Health
Option Care Health
5,001 – 10,000 Employees
HealthcareHealthcare InsurancePharmaceuticals
Option Care Health is a U.S. healthcare provider specializing in home and ambulatory infusion therapy for acute and chronic conditions. Its services include IV antibiotics, nutrition support, immunoglobulin, and other specialized treatments for neurological disorders, bleeding disorders, women’s health needs, heart failure, and related conditions. Through more than 170 infusion suite locations, the company works with healthcare providers, pharmaceutical manufacturers, insurers, and health systems to coordinate patient-focused care and support quality outcomes.
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Remote Medical Biller and Collections Specialist

Submit medical invoices, apply patient payments, and follow up on claims and collections. Support reimbursement operations for Option Care Health’s home infusion services.

USUnited StatesTNTennessee
$20 – $22 / hour
RemoteFull-timeMiddleSeniorEnglish RequiredCollections

Description

  • Send accurate invoices to payers for delivered products and services.
  • Review incoming payments and post them correctly to patient accounts.
  • Mail secondary bills and patient invoices within 48 hours after payment arrives.
  • Alert the Reimbursement Manager to overpayments and duplicate payments.
  • Route payments intended for other offices within 48 hours.
  • Track submitted invoices and follow up to encourage timely payment.
  • Contact payers to confirm claims were received and are processing.
  • Write to patients or responsible parties when insurers have not paid within a reasonable period.
  • Prepare and mail account statements and collection notices.
  • Follow up on denied claims within 48 hours of receipt.
  • Help deliver billing and collections training.
  • Prepare second-level appeals to payers.
  • Follow contract terms, fee schedules, and HIPAA requirements.

Requirements

  • High school diploma or equivalent.
  • Zero to six months of prior infusion reimbursement or intake/admissions experience.
  • Must currently live in the Eastern Time Zone.
  • Basic proficiency with Microsoft Excel.
  • Basic proficiency with Microsoft Word.
  • Follow HIPAA guidelines when accessing and sharing patient information.
  • Understand contract terms and fee schedules.
  • Determine billed drug quantities and prices.
  • Confirm services and products are properly authorized and required documentation is on file.

Benefits

  • Medical, dental, and vision insurance
  • Paid time off
  • Bonding time off
  • 401(k) retirement savings plan with company match
  • HSA company match
  • Flexible spending accounts
  • Tuition reimbursement
  • myFlexPay
  • Family support
  • Mental health services
  • Company-paid life insurance
  • Awards and recognition programs

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