NOV
NOV
NOV develops equipment, technologies, and digital services for the energy industry, with a long history of innovation dating back to 1862. Its solutions support oilfield operations by helping customers produce energy safely and efficiently, while also contributing to the sector’s shift toward more sustainable practices. NOV’s portfolio includes MYNOV, a single sign-on platform that connects users with multiple NOV applications and services. The company brings together manufacturing, consulting, and energy expertise in support of customers across the global energy sector.

End User Computing Administrator - Hybrid, Monterrey

Administers endpoint standards, software deployment, security, compliance, and automation for NOV in Monterrey. Supports Windows, Intune, SCCM, mobile devices, and endpoint management.

Description

  • Define and improve hardware and operating system standards aligned with user roles and business requirements
  • Deploy PC endpoint applications, software packages, and patches
  • Balance endpoint security controls with user accessibility and usability
  • Automate processes and procedures that support the user community
  • Apply application packaging and sequencing practices with Intune, SCCM, PowerShell, or Flexera Admin Studio
  • Evaluate emerging hardware technologies with Dell, HP, Microsoft, Panasonic, Lenovo, and Apple for potential company adoption
  • Deploy operating systems, patches, software, firmware, and related updates to endpoints
  • Oversee the Windows operating system servicing lifecycle
  • Administer endpoint configurations and compliance controls, including encryption and patching
  • Maintain accurate configuration item data in Intune and SCCM, including removal of outdated records
  • Create, document, and maintain production procedures and quality standards
  • Support the administration of mobile devices and cellular phones
  • Establish and enforce endpoint device management policies according to business and security requirements
  • Investigate and develop alternative endpoint management strategies

Requirements

  • Three to four years of relevant experience
  • Bachelor’s degree or equivalent industry experience required
  • Microsoft 365 Certified: Modern Desktop Administrator Associate certification preferred, not required
  • Experience collecting and analyzing operational metrics
  • Experience automating processes
  • Basic understanding of software and operating system deployment
  • PowerShell scripting experience preferred, not required
  • Power BI knowledge preferred, not required
  • Working knowledge of the core operation of hardware, software, and equipment used by end users
  • Demonstrated PC troubleshooting ability
  • Knowledge of and experience with customer service practices
  • Strong verbal, written, and interpersonal communication skills
  • Ability to analyze problems and apply advanced problem-solving techniques
  • Strong documentation skills
  • Understanding of data security
  • Planning and organizational skills
  • High attention to detail
  • Process improvement experience
  • Experience with virtualized environments, including Citrix and Azure Virtual Desktop
  • Ability to use and configure smartphone operating systems
  • Intune or other mobile device management experience is helpful

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