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Data System
Data System
51 – 200 Employees
eCommerceRetailSaaS
Data System is a SaaS and cloud-based ERP provider for footwear and apparel retailers, including multi-brand, single-brand, and franchise stores. Its platform brings together inventory management, purchasing with XML import and reconciliation, point of sale, CRM, mobile applications, business intelligence dashboards, multi-store operations, and integrated payments and credit management. Founded in 1995, the company supports retail operations with real-time synchronization and end-to-end encryption, helping stores improve stock turnover, sales performance, and day-to-day control across physical locations.
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E-commerce and Integrations Specialist

E-commerce specialist responsible for go-to-market initiatives, integrations, and strategic partnerships, connecting customers, product, and development at Data System.

BRBrazilHybridFull-timeMiddleSeniorPortuguese RequiredEcommerce
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Description

  • Act as the business liaison between company strategy, the Product and Development teams, and the market.
  • Drive go-to-market strategy across the customer base while serving as a connection point for key partners.
  • Develop and deliver go-to-market plans covering customer segmentation, value proposition, positioning, pricing, and launch schedules.
  • Identify and prioritize customers with the strongest adoption, upsell, and cross-sell potential.
  • Produce enablement resources for Sales, Customer Success, and Support, including pitches, FAQs, playbooks, demos, and training.
  • Oversee pilot customers and early adopters, collecting feedback and documenting success stories.
  • Set and monitor launch measures such as adoption, activation, revenue, churn, NPS, and implementation time.
  • Represent customer and market needs to Product and Development by translating them into problems, requirements, and use cases.
  • Contribute to backlog refinement, prioritization, and roadmap planning according to the business strategy.
  • Assess the competitive landscape and track developments in e-commerce and logistics.
  • Review deliverables from a business standpoint, including functional acceptance testing and acceptance criteria.
  • Prepare business cases to inform investment decisions for features and integrations.
  • Serve as the business liaison for e-commerce platforms, marketplaces, integrators, OMS and hub providers, and carriers.
  • Lead negotiations, commercial and partnership agreements, and joint plans for co-marketing, certification, and integrations.
  • Coordinate technical and commercial priorities with partners alongside the Development team.
  • Track partnership and SLA performance and oversee escalations.

Requirements

  • Bachelor’s degree in Business Administration, Marketing, Industrial or Computer Engineering, Information Systems, Economics, or a related discipline.
  • Strong understanding of the e-commerce ecosystem, including platforms, marketplaces, integrators, hubs, and OMS solutions.
  • Understanding of the complete order lifecycle, from catalog and inventory through ordering, payment, NF-e invoicing, fulfillment, shipping, tracking, and reverse logistics.
  • Familiarity with integration fundamentals such as REST APIs, JSON, authentication, and technical documentation, with enough fluency to work effectively with technical teams and partners.
  • Knowledge of customer segmentation, value propositions, and product launches.
  • Understanding of logistics and transportation processes, including shipping quotes, SLAs, carriers, Correios, and shipping gateways.
  • Commercial and business judgment.
  • Ability to work independently and take ownership.
  • Clear communication and stakeholder-influencing abilities.
  • Strong negotiation and relationship-management skills.
  • Analytical, organized, and structured approach to problem-solving.

Benefits

  • Medical insurance
  • Childcare assistance
  • Profit-sharing bonus
  • Dental insurance
  • Meal allowance
  • Transportation allowance
  • Life insurance
  • Hybrid work

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