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ICF
ICF
5,001 – 10,000 Employees
ConsultingGovernmentHealthcare
ICF is a global consulting firm that helps governments, businesses, and communities address complex challenges through data, technology, and program expertise. Founded in 1969, the company works across consulting, government, and healthcare, supporting digital modernization, analytics, resilience and adaptation, energy planning, federal health programs, disaster management, infrastructure, and transportation. Its teams combine advisory services with program implementation to help clients achieve measurable results and strengthen community resilience.
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Domestic Violence Housing Coordinator – California Remote

Coordinate safe housing referrals, matching, and placements for survivors of domestic violence. Support trauma-informed Coordinated Entry operations for ICF’s government and nonprofit clients.

USUnited StatesCACalifornia
$74,090 – $125,954 / year
RemoteFull-timeJuniorMiddleEnglish RequiredGeneral

Description

  • Manage Coordinated Entry processes for housing identification, matching, referrals, applications, and placements serving survivors of domestic and related violence.
  • Maintain current knowledge of emergency, transitional, rapid rehousing, permanent supportive, affordable housing, rental assistance, and mainstream resources.
  • Match eligible households with housing opportunities according to program criteria, survivor preferences, safety needs, household composition, accessibility, geography, and available resources.
  • Provide housing navigation and application assistance, including documentation, landlord communication, eligibility verification, and move-in coordination.
  • Track referrals and housing applications through placement, resolving delays, barriers, and coordination gaps.
  • Arrange warm handoffs to victim services, legal aid, benefits, behavioral health, childcare, transportation, and other community resources.
  • Collaborate with housing providers to resolve eligibility, documentation, referral acceptance, reasonable accommodation, and placement-timeline issues.
  • Identify and address system- and program-level obstacles affecting housing access and stability.
  • Incorporate survivor-defined safety requirements into housing searches, referrals, communications, case conferences, and placements.
  • Safeguard personally identifying and location information through secure communication practices.
  • Maintain accurate protected records and use approved databases to track referral and housing-placement indicators.
  • Support quality assurance reviews while protecting survivor identities and confidential locations.
  • Recommend operational improvements that strengthen safety, equitable access, referral efficiency, housing choice, and placement results.
  • Review de-identified or aggregate data to identify disparities, barriers, service gaps, and improvement opportunities.
  • Create operating guides, referral tools, training materials, FAQs, and other resources for survivor housing coordination.
  • Convert housing, Coordinated Entry, confidentiality, and program requirements into clear operating procedures.
  • Provide coaching and technical assistance on safe referrals, information sharing, housing matching, and survivor-centered engagement.
  • Escalate safety or confidentiality concerns immediately through established protocols.
  • Ensure Coordinated Entry participation never delays or conditions access to emergency shelter, crisis intervention, hotline support, or immediate safety services.

Requirements

  • Bachelor’s degree in Human Services, Public Policy and Administration, Social Work or Welfare, or another clinical or health-related field; equivalent experience may be considered.
  • Master’s degree preferred.
  • At least two years of directly related experience with Continuum of Care and HUD Coordinated Entry programs.
  • Understanding of Continuum of Care and HUD Coordinated Entry requirements, including the CoC Program interim rule and HUD Notice CPD-17-01.
  • Familiarity with housing protections and confidentiality obligations under the Violence Against Women Act and other applicable federal requirements.
  • Experience facilitating survivor-centered case conferences or multidisciplinary housing coordination using trauma-aware and destigmatizing engagement practices.
  • Experience leading multi-agency initiatives and developing stakeholder partnerships.
  • Experience with data management systems, comparable victim-services databases, and IT privacy and security standards.
  • Strong project management, facilitation, problem-solving, and organizational capabilities.
  • Ability to prioritize multiple concurrent activities in a fast-changing environment while meeting stringent deadlines.
  • Experience with landlord engagement, housing searches, rental assistance, lease-up, or move-in coordination.
  • Knowledge of fair housing, reasonable accommodation, language access, and housing protections available to survivors.
  • Experience supporting individuals and families across diverse racial, cultural, linguistic, disability, gender-identity, and socioeconomic backgrounds.
  • Experience developing Coordinated Entry policies, procedures, and quality assurance frameworks.

Benefits

  • Equal opportunity employment.
  • Reasonable accommodations for disabilities, religious purposes, disabled veterans, individuals with disabilities, and sincerely held religious beliefs.
  • Accommodation information handled confidentially.

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