MSD
MSD

MSD is a global biopharmaceutical company advancing medicines and vaccines for major health challenges, including cancer, infectious diseases, cardiovascular and metabolic conditions, and prevention-focused care. Known as Merck & Co., Inc. in the United States, Canada, and Puerto Rico, MSD combines scientific research with development and commercial expertise to bring healthcare solutions to people and animals.

Its work spans Human Health, Animal Health, and Research & Development, creating opportunities for professionals across scientific, clinical, commercial, operational, and corporate teams. With activities in regions around the world, MSD’s careers reflect its focus on research, collaboration, inclusion, and responsible progress in global health.

Clinical Research Associate Manager, Neurology — MSD

Lead a team of clinical research associates overseeing neurology trial monitoring, site performance, and compliant study delivery at MSD. The role also covers team development, resource planning, and coordination with clinical and operational partners.

Description

  • Lead and support a team of 6–14 Clinical Research Associates.
  • Monitor study and site performance for compliance with local regulations, company procedures, and ICH GCP.
  • Train, mentor, support, and review CRA performance while guiding career development.
  • Address performance concerns and resolve escalated operational issues.
  • Assign work and promote effective use of team resources.
  • Support capacity planning, staffing reports, and CRA workload forecasts.
  • Coordinate processes and protocol implementation with CRAs, partner line managers, clinical research managers, and other functions.
  • Work with clinical sites to resolve operational challenges.
  • Attend local investigator meetings when requested.
  • Partner with the Global Clinical Trial Organization on trial execution.
  • Refer site performance concerns to the Clinical Research Manager and Clinical Research Director.
  • Coordinate with local human resources and finance teams.
  • Maintain CRA adherence to company policies, procedures, and quality standards.
  • Travel up to 50%.

Requirements

  • Bachelor’s degree in a scientific discipline.
  • At least five years of clinical research experience.
  • At least three years monitoring clinical trials as a CRA.
  • Line management experience preferred; team leadership experience is the minimum.
  • Fluency in the local language.
  • Business-level spoken and written English.
  • Strong knowledge of applicable ICH/GCP regulations and Good Documentation Practices.
  • Expertise with core clinical trial management systems and tools.
  • Ability to work independently and collaboratively.
  • Strong people, time, project management, and organizational skills.
  • Leadership, interpersonal, communication, and conflict resolution skills.
  • Ability to build relationships and communicate effectively with external customers, sites, and investigators.
  • Availability for travel up to 50%.
  • Must reside in the United States or Puerto Rico.
  • Visa sponsorship is unavailable.

Benefits

  • Annual bonus.
  • Long-term incentive, where applicable.
  • Medical, dental, and vision coverage.
  • Additional insurance coverage for employees and family.
  • Retirement benefits, including a 401(k).
  • Paid holidays.
  • Vacation leave.
  • Compassionate and sick leave.
  • Remote work arrangement.
  • Relocation assistance is not available.

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