Capital One is a financial services and fintech company offering credit cards, auto loans, banking, and savings products. Its work combines financial expertise with technology and digital tools to improve how customers manage money. The company’s careers focus includes building customer-oriented solutions within a diverse and inclusive workforce.
Capital One Product Manager, Business Banking Digital Experiences
Lead the Business Account Home experience for Capital One business banking customers. Shape AI-enabled pathways and digital workflows that help small businesses manage daily tasks.
United States
New York
Virginia$149,800 – $205,100 / year
On-siteFull-timeMiddleSeniorEnglish RequiredEcommerceDescription
- Guide the primary digital experience for Capital One’s customer-facing platform.
- Own the Business Account Home experience for business customers.
- Improve how customers navigate, prioritize, and manage daily workflows.
- Promote AI-enabled enhancements, including conversational interfaces.
- Create personalized pathways that surface useful next steps at login.
- Translate user needs into clear, intuitive digital experiences.
- Improve operational efficiency and deliver value for customers.
- Develop product solutions for internal and external customer needs.
- Achieve outcomes through effective execution.
- Apply technology to build innovative, resilient solutions.
- Resolve complex problems and reduce product risks.
- Lead cross-functional teams and align stakeholders across the organization.
Requirements
- Hold or be pursuing a bachelor’s or master’s degree in a quantitative field, business, or marketing, with the degree completed by the scheduled start date.
- Alternatively, hold a bachelor’s degree in any field and have at least three years of product management experience.
- Show interest in and aptitude for artificial intelligence.
- Experience using AI in personal projects, exploring AI-driven development environments, or building automations with AI agents is valued.
- Experience translating business strategy and analysis into consumer-facing digital products is preferred.
- Capital One does not sponsor new employment authorization applicants or provide immigration-related support.
Benefits
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
- Comprehensive, competitive, inclusive health, financial, and other benefits to support overall well-being.
- Reasonable accommodations for applicants who need them.
- Equal opportunity and a commitment to non-discrimination.
- Drug-free workplace.