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KARL STORZ
KARL STORZ is a family-owned medical technology company developing diagnostic and treatment solutions for healthcare professionals around the world. Founded in 1945, the company combines long-term thinking with a focus on product quality, sustainable practices, and continuous improvement. Its global organization includes more than 70 subsidiaries, supporting the delivery of healthcare technologies intended to improve patient care while fostering a workplace attentive to employee well-being.

Business Administration Apprentice in Slough

Join KARL STORZ in Slough as a business administration apprentice, supporting supply chain and after-sales operations for a medical equipment supplier. Work toward a Level 3 qualification while helping coordinate orders, logistics, inventory, and customer service.

Description

  • Support the sales, operations, and after-sales service teams with day-to-day administration.
  • Create documents, enter data, and keep accurate records in company systems.
  • Answer phone and email enquiries, take messages, and liaise with internal and external contacts.
  • Welcome visitors and manage incoming calls at reception.
  • Prepare quotations and process customer orders for products, service, repairs, and maintenance contracts.
  • Raise purchase orders and liaise with suppliers and manufacturers.
  • Help manage inventory through goods receipt, inspection, storage, picking, and stock tracking.
  • Coordinate UK courier collections and deliveries, as well as international shipments.
  • Help handle customer feedback and complaints.
  • Arrange meeting rooms and meetings, take minutes, and track resulting actions.
  • Identify opportunities to improve business processes.
  • Help document business risks and update procedures in accordance with ISO 13485 and ISO 14001.
  • Build familiarity with Facilities, Health and Safety, IT, HR, Quality Assurance, Sustainability, and Regulatory Compliance.
  • Upload documents to the intranet and contribute to internal communications.
  • Keep a learning log and complete coursework, including a final apprenticeship project.
  • Complete additional tasks assigned by the manager.

Requirements

  • GCSE grades 9–4 (A*–C) in English Language and Maths.
  • Three A levels or equivalent are desirable.
  • Think logically, learn and research independently, and approach problem-solving creatively.
  • Work collaboratively to find innovative solutions, with strong interpersonal and communication skills.
  • Value and encourage diversity of ideas in projects and problem-solving.
  • Communicate openly, share ideas with the team, and consider others’ views.
  • Stay organised and manage time effectively.
  • Work independently, safely, and responsibly.
  • Have clear spoken and written English.
  • Demonstrate strong numeracy.
  • Take ownership of challenges and ideas, and develop the ability to suggest, drive, and lead change.
  • Adapt readily to new or changing circumstances.
  • Understand shared goals and work with others to meet deadlines and deliver outcomes.
  • Be ready to proactively support colleagues.
  • Use IT tools, including Microsoft Office.

Benefits

  • 34 days of annual leave, including public holidays.
  • Generous pension.
  • Private medical cover.
  • Medical cashback scheme.
  • Company sick pay.
  • Life assurance.
  • Critical illness and income protection, subject to service requirements.
  • Access to the Perkbox benefits platform.

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