VSP GLOBAL TRADING
VSP GLOBAL TRADING
VSP GLOBAL TRADING is a Pune-based international trade services company working across B2B commerce, logistics and consulting. It supports businesses with import and export operations, global sourcing and commodity trading in agriculture, metals and industrial goods. Its services also include sea and air freight with shipment tracking, customs and trade documentation, custom packaging, and advice on market entry and regulatory requirements. The company describes its approach as compliance-focused, transparent and attentive to ethical sourcing and sustainability.

Billing Operations Associate

Process vision and medical exam claims for Visionworks, resolve denials, manage appeals and payment posting, and follow up on outstanding patient balances.

Description

  • Submit accurate insurance claims electronically or by mail in line with payer rules and contract terms.
  • Review first-pass rejections, correct missing or inaccurate details, and prepare claims for resubmission.
  • Check claim status with assigned insurance plans and conduct initial and follow-up billing inquiries.
  • Assess claim appeals and resubmit them to insurers with all required supporting records.
  • Investigate third-party account balances and recommend adjustments or write-offs to the Manager based on collectability.
  • Help store staff verify that customer demographic details and authorizations are in place for claim submission.
  • Flag billing issues, errors, inconsistencies, and emerging trends for management.
  • Prepare and send monthly patient balance statements using information from insurance explanations of benefits.
  • Take on other essential duties as business needs change.

Requirements

  • High school diploma, GED, or equivalent work experience.
  • Medical insurance claims billing experience is preferred; 0–1 years.
  • Working proficiency with Microsoft Excel and Word.
  • Ability to use a 10-key keypad by touch.
  • Strong verbal, listening, and telephone communication skills.
  • Clear writing skills for routine correspondence.
  • Ability to perform arithmetic with whole numbers, common fractions, and decimals.
  • Ability to define problems, gather information, establish facts, and spot trends.
  • Sound judgment and ability to escalate issues when appropriate.
  • Strong organization and care with detailed manual tasks.
  • Customer-focused approach and commitment to service.
  • Ability to build and maintain effective working relationships within the team.
  • Ability to work effectively with people who have diverse personalities.
  • Tactful, mature, and flexible approach.
  • Ability to work onsite and attend regular, predictable in-person meetings.
  • Ability to promptly engage, coordinate, and collaborate with team members, clients, and customers.
  • Compliance with HIPAA and company privacy and security guidelines is required.
  • Must safeguard protected information, payment card data, and confidential customer information.
  • For remote or hybrid work, must remain actively engaged in virtual settings, including keeping the camera on during meetings.

Benefits

  • A work-from-home arrangement is indicated.
  • Equal opportunity employer.
  • Reasonable accommodations are available for individuals with disabilities.

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