U.S. Bank
U.S. Bank
U.S. Bank is a United States-based financial services institution serving individuals and businesses through retail and corporate banking, wealth management, credit underwriting, and investment management. The company also supports financial literacy initiatives and community engagement. Its careers content highlights an emphasis on inclusion, workplace culture, employee development, and health and wellness. U.S. Bank is an FDIC member for eligible deposit products; investment and insurance products are not FDIC insured and may lose value.

Bilingual Small Business Relationship Banker - Scottsdale, AZ (Onsite)

U.S. Bank is seeking a bilingual Small Business Relationship Banker to serve Scottsdale-area businesses onsite. The role provides consultative banking, lending, treasury management, payment, and cash-flow solutions.

Description

  • Deliver excellent customer service aligned with U.S. Bank Core Values
  • Act as the primary Small Business Banking partner for assigned branches and client relationships
  • Provide integrated financial solutions to small businesses generating $500,000 to $2.5 million in annual revenue
  • Usually support two to three branch locations
  • Resolve complex needs and identify opportunities for small-business clients
  • Expand and strengthen client relationships through proactive outreach, structured discovery, consultative sales, and consistent follow-through
  • Convert financial data, cash-flow patterns, business goals, operating-cycle factors, and risk indicators into practical advice and recommended solutions
  • Pursue external prospecting and sales activities to increase revenue and meet assigned financial and growth targets
  • Assess client priorities and match products and services to growth, efficiency, and risk-management objectives
  • Recommend business deposits, lending and credit, treasury management, payments, business credit cards, digital tools, cash-flow services, and other small-business solutions
  • Build internal and external partnerships with branch teams, centers of influence, clients, and other business-line colleagues
  • Own and coordinate relationships across handoffs, decisions, follow-up, activation, usage, and demonstrated client value
  • Communicate referral results, effective sales and service practices, and insights from newly established relationships to assigned branches
  • Balance client acquisition, relationship expansion, and service delivery while following CRM standards and responsible banking practices

Requirements

  • Bachelor’s degree in business, accounting, finance, or equivalent experience combined with relevant work experience
  • At least three years of experience in customer service, consultative sales, networking, prospecting, and/or small-business banking
  • Business-level Spanish and English proficiency in reading, writing, and speaking
  • Registration with the National Mortgage Licensing Service under the S.A.F.E. Act of 2008 and Regulation Z
  • Continued compliance with applicable legal and regulatory registration obligations
  • Satisfactory criminal and credit records
  • Ability to follow U.S. Bank policies and procedures, including its Code of Ethics and Business Conduct and workplace conduct and safety requirements

Benefits

  • Medical, dental, and vision healthcare coverage
  • Basic and optional term life insurance
  • Short- and long-term disability coverage
  • Pregnancy disability and parental leave
  • 401(k) plan and employer-funded retirement plan
  • Paid vacation ranging from two to five weeks based on salary grade and tenure
  • Up to 11 paid holidays
  • Adoption assistance
  • Sick and Safe Leave accruing at one hour per 30 hours worked, up to 80 hours per calendar year unless law provides otherwise
  • Incentive and recognition programs
  • Equity stock purchase plan
  • 401(k) contributions and pension

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