Mangone Law Firm, LLC
Mangone Law Firm, LLC
11 – 50 Employees
B2CLegalSocial Impact
Mangone Law Firm, LLC is a legal practice focused on helping individuals pursue lawful immigration status in the United States. Led by attorney Auguy Mangone, the firm assists people who have experienced harm or may face danger if they return to their home countries. Its humanitarian immigration work includes family reunification and visa pathways such as T visas for abuse survivors, VAWA protections for people facing extreme cruelty, U visas for certain crime victims, and Special Immigrant Juvenile visas for minors who have experienced abandonment, abuse, or neglect. The firm emphasizes individualized guidance, confidentiality, and flexible payment plans throughout the immigration process.

Bilingual Intake Coordinator (English-Spanish) - Remote in Colombia

Remote bilingual intake coordinator role for a New Jersey immigration law firm. Lead client intake, consultation preparation, team quality, deadlines, and process improvements.

Description

  • Lead the Intake team and ensure each Qlead is fully collected and entered into CampLegal within 24 hours.
  • Monitor deadlines and quality standards, reviewing team output and promptly addressing deviations.
  • Create and review actionable pre-consultation notes covering immigration status, documents, qualifying factors, hardships, and relevant history.
  • Recommend process improvements, train team members, and help raise the quality of their work.
  • Work closely with the Client Intake team to provide guidance and maintain consistency as cases progress from Qlead to active client.

Requirements

  • Experience leading or coordinating a team, including managing daily work, deadlines, and the quality of collected information.
  • Demonstrated ability to gather complete and accurate client information before consultations.
  • Meticulous attention to detail and sound judgment when reviewing work, identifying errors or gaps, and suggesting process improvements.
  • Excellent communication skills for giving team feedback and direction and preparing clear, actionable consultation notes.
  • Ability to manage multiple cases and team members under pressure while maintaining professionalism and resilience.
  • Willingness to work a flexible schedule with varying shifts as needed.

Benefits

  • Ongoing professional development to build your skills and support career growth.
  • A dynamic and challenging workplace where your contributions are recognized and rewarded.
  • An opportunity to help people pursue their goal of building a better life in the United States.
  • Paid time off available after twelve months.

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