Hitachi
Hitachi
Hitachi is a global technology company working across automotive, construction, and consulting, with a broader focus on social innovation. Through its Lumada portfolio, Hitachi develops digital solutions, services, and technologies that help organizations address operational challenges and advance digital transformation. Its work spans digital systems, green energy, mobility, and connected industries, supporting business operations and social infrastructure. Founded in 1910, Hitachi brings together expertise across technology and industry to pursue solutions linked to sustainability, environmental responsibility, and quality of life.

AI and Automation Specialist - Hyderabad (Hybrid)

Develop Copilot and Claude workflows for Hitachi Vantara’s marketing operations. Improve integrations, automate processes, and enable AI across lead management, campaigns, content, and data.

Description

  • Find manual, repetitive, and inefficient processes across Marketing Operations and the wider business
  • Create AI and automation solutions that improve operational processes
  • Build, test, and maintain automated workflows with Copilot APIs, Copilot Studio, Power Automate, Workato, and other integration platforms
  • Develop Copilot- and Claude-powered solutions for lead qualification, campaign analysis, content scoring, data enrichment, and related marketing operations work
  • Create and refine prompts and system instructions for Copilot and Claude
  • Connect AI models and automation tools with Marketo, Salesforce, CRM platforms, analytics systems, and databases through APIs, connectors, and webhooks
  • Develop and maintain internal AI skills, automation patterns, and workflow templates
  • Track deployed solutions for performance, errors, and data-quality problems
  • Produce documentation, playbooks, reusable templates, and operational runbooks
  • Train and assist marketing operations and demand generation teams with AI tools
  • Assess Copilot and Claude for specific use cases and recommend the appropriate platform
  • Work with marketing leadership, sales operations, and cross-functional stakeholders to define requirements and convert business needs into technical solutions
  • Report to the Marketing Operations leader

Requirements

  • Bring 5–8 years of hands-on experience in automation, AI implementation, process improvement, or a related technical field
  • Have practical experience with workflow automation platforms such as Power Automate, Workato, Zapier, or Make
  • Demonstrate practical experience using AI and large language model tools
  • Apply strong prompt-engineering skills
  • Work confidently with APIs, webhooks, and system integrations
  • Design and troubleshoot API-driven workflows and data flows
  • Use Python or JavaScript for basic scripting tasks
  • Apply strong analytical and problem-solving skills
  • Communicate effectively with technical and nontechnical stakeholders
  • Experience with Copilot, Azure OpenAI APIs, or Microsoft AI ecosystems is preferred
  • Experience with Copilot Studio or Power Automate cloud flows for AI integration is preferred
  • Experience working with the Claude API is preferred
  • Experience building multi-step automation workflows is preferred
  • Knowledge of data privacy, security, and AI governance practices is preferred
  • Familiarity with compliance requirements is preferred
  • Experience with marketing technology, Marketo, Salesforce, CRM systems, or sales operations is preferred
  • Experience delivering training or enablement programs is preferred

Benefits

  • Access industry-leading benefits, support, and services focused on holistic health and wellbeing
  • Use flexible work arrangements where the role and location allow
  • Work with autonomy, freedom, ownership, and a strong sense of belonging
  • Join an equal opportunity employer
  • Receive reasonable accommodations during the recruitment process

Related Jobs