True Religion is a fashion and retail company built around premium denim and lifestyle apparel. Its collections include men's, women's, and children's jeans, tops, outerwear, footwear, accessories, and curated seasonal merchandise, sold through e-commerce and physical retail. The company also supports online shopping experiences such as order tracking, wishlists, and rewards, creating opportunities across product, merchandising, e-commerce, retail, and related business functions.
Accounts Receivable Specialist (Hybrid)
Manage wholesale collections, invoicing, chargebacks, and deductions for True Religion. Coordinate with internal teams and customer accounts to support cash flow and resolve disputes.
Description
- Manage collections for an assigned portfolio of major department store, specialty, and international accounts, ensuring invoices are paid within agreed terms.
- Prepare and issue accurate invoices, credit memos, and debit memos on schedule.
- Investigate chargeback claims, compile supporting documentation, challenge unsupported deductions, and recover revenue.
- Administer vendor and customer portals while communicating with accounts by phone and email.
- Review wholesale customer routing guides and shipping instructions to identify potential chargeback risks.
- Collaborate with Customer Service, Sales, Shipping, and IT to prevent and resolve operational chargebacks.
- Prepare and maintain a weekly Excel aging report covering outstanding balances and disputes.
- Report account status and escalations to management while proactively identifying cash-flow risks.
Requirements
- At least two years of accounts receivable or collections experience in a retail or wholesale setting, including work with major department store accounts.
- Demonstrated ability to research, dispute, and resolve chargebacks and deductions.
- Working knowledge of wholesale customer routing guides and shipping compliance requirements.
- Proficiency in Excel, including the creation and maintenance of weekly aging reports.
- Strong written and verbal communication skills, with the ability to manage vendor portals and communicate directly with customers.
- Ability to balance competing priorities and deadlines across a portfolio of accounts.
- Must be eligible for employment.
- Experience with Full Circle is preferred.
- Working knowledge of general ledger processes is preferred.
- Experience with SCALE is preferred.
Benefits
- Health benefits.
- 401(k) plan with employer match.
- Merchandise discounts.
- Commuter benefits.
- Wellness and employee assistance programs.
- Hybrid work model with office attendance on designated days.