Customer Support Agent (9-Month Contract)
Phorest Software
Support Phorest salon and medspa software customers by resolving technical and service queries. Troubleshoot issues, guide customers, and share feedback to help improve the product.
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Gartner एक वैश्विक शोध और सलाहकार संस्था है, जो उद्यमों के नेताओं को अत्यंत महत्वपूर्ण प्राथमिकताओं पर सूचित निर्णय लेने में सहायता करती है। इसका कार्य प्रौद्योगिकी, वित्त, मानव संसाधन, कानूनी मामलों, विपणन, बिक्री और उत्पाद रणनीति जैसे क्षेत्रों में विशेषज्ञ विश्लेषण, परामर्श, कार्यकारी मार्गदर्शन, शोध और डिजिटल बाज़ार सेवाओं को एक साथ जोड़ता है। Gartner 40 से अधिक सम्मेलनों का आयोजन भी करता है और संगठनों को प्रौद्योगिकी निवेश बेहतर बनाने की सलाह देता है। इसकी टीमें एक हाइब्रिड मॉडल के तहत काम करती हैं, जिसे विविध और अंतरराष्ट्रीय कार्यबल के बीच सहयोग को समर्थन देने के लिए तैयार किया गया है। यहाँ ग्राहक सेवाओं, परामर्श, शोध, सलाहकार सेवाओं, प्रौद्योगिकी और कॉर्पोरेट कार्यों सहित विभिन्न क्षेत्रों में करियर के अवसर उपलब्ध हैं।
Marketing Manager, Social Media - Gartner (Arlington, Hybrid)
Own Gartner’s social media strategy and employee advocacy programs, turning business and technology insights into engaging, platform-specific content. Use audience research, analytics, experimentation, and cross-functional leadership to expand reach and strengthen digital engagement.
संयुक्त राज्य
कनेक्टिकट
वर्जीनिया$79,000 – $1,09,000 / वर्ष
हाइब्रिडपूर्णकालिकमध्य स्तरवरिष्ठआवश्यक भाषा: अंग्रेज़ीविपणनविवरण
- Own Gartner’s social media strategy across priority platforms.
- Use audience insights and performance data to manage and improve Gartner’s social channels.
- Adapt Gartner research, campaigns, conferences, webinars, and thought leadership into content tailored to each platform.
- Lead and develop the employee advocacy program, increasing participation, engagement, content distribution, and seller enablement.
- Create content plans, audience segmentation strategies, newsletters, and amplification programs.
- Find new ways to grow social reach, advocacy involvement, and content visibility.
- Track social trends, platform developments, audience behavior, and emerging best practices.
- Run tests across content formats, distribution methods, community engagement, and advocacy initiatives.
- Apply analytics to improve content performance, discoverability, and audience engagement.
- Provide guidance during high-profile, reputation-sensitive, and fast-moving situations.
- Help maintain social governance, operating standards, platform administration, and vendor partnerships.
- Coordinate projects from initial planning through delivery with cross-functional partners.
आवश्यकताएँ
- Bachelor’s degree in marketing, communications, journalism, business, or a related discipline.
- Five to seven years of relevant experience, ideally in B2B marketing, social media, or digital marketing.
- Demonstrated success leading large-scale social media, employee advocacy, influencer, ambassador, or thought leadership programs.
- Strong knowledge of LinkedIn and today’s broader social media ecosystem.
- Hands-on experience with social management, analytics, and performance measurement platforms.
- Excellent writing, storytelling, editorial judgment, and communication skills.
- Strategic perspective, business understanding, and a strong grasp of audience behavior and platform dynamics.
- Ability to turn insights into practical recommendations and gain stakeholder alignment.
- Strong analytical, project coordination, and stakeholder management skills.
- Ability to combine creative thinking, delivery, governance, and performance improvement in a fast-paced setting.
- Comfort navigating ambiguity, evaluating risk, resolving problems, and making well-reasoned decisions.
- Curiosity and enthusiasm for innovation, ongoing experimentation, emerging technologies, and AI-supported discovery.
लाभ
- Competitive compensation package.
- Generous paid time off.
- Charitable donation matching.
- Medical, dental, and vision coverage.
- Parental leave.
- Employee Assistance Program.
- 401(k) matching of up to $7,200 annually.
- Discounted opportunity to purchase company stock.
- Hybrid work with flexibility to work remotely when it supports productivity.
- Comprehensive benefits package.
- Highly competitive compensation.
- Enhanced rewards for exceptional performance.
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