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AllCare Primary & Immediate Care
AllCare Primary & Immediate Care
201 – 500 कर्मचारी
स्वास्थ्य बीमास्वास्थ्य सेवा
AllCare Primary & Immediate Care एक स्वास्थ्य सेवा प्रदाता है, जो जॉर्जिया, मैरीलैंड, वर्जीनिया और वॉशिंगटन डीसी में मरीजों के लिए प्राथमिक देखभाल और तत्काल चिकित्सा देखभाल को एक साथ उपलब्ध कराता है। इसकी सेवाओं में वार्षिक स्वास्थ्य जांच, टेलीमेडिसिन, कोविड-19 जांच और व्यवहारिक स्वास्थ्य सहायता शामिल हैं, जिससे मरीज परिचित चिकित्सकों के साथ निरंतर देखभाल बनाए रखते हुए तत्काल चिकित्सा जरूरतों को पूरा कर सकते हैं।
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कंपनी की नौकरियाँ

Behavioral Health Operations Coordinator - Hybrid, United States

Coordinate behavioral health referrals, patient scheduling, provider workflows, medication requests, and prior authorizations in a hybrid United States role. Maintain accurate EHR records, support virtual care operations, and follow HIPAA requirements.

USसंयुक्त राज्य
$25 – $30 / घंटा
हाइब्रिडपूर्णकालिकजूनियरमध्य स्तरडिग्री आवश्यक नहींआवश्यक भाषा: अंग्रेज़ीसंचालन

विवरण

  • Coordinate new-patient referrals and arrange initial and follow-up appointments
  • Pair patients with suitable providers by considering location, licensure, availability, and clinical needs
  • Handle cancellations, rescheduling, waitlists, and provider schedule optimization
  • Review internal and external referrals and arrange outside care when services are unavailable internally
  • Track referral progress and follow up with patients and referral partners
  • Receive, route, and monitor medication refill requests through resolution with prescribing clinicians
  • Address prescription-related questions with pharmacies and clinicians within approved administrative procedures
  • Initiate prior authorization requests, monitor their progress, and complete follow-up
  • Collect required records and share authorization updates with insurers, pharmacies, and providers
  • Monitor prescriber inboxes and patient portal messages, directing clinical matters to licensed clinicians
  • Assist with provider calendars, meetings, and related administrative processes
  • Act as an administrative point of contact for patients and respond to scheduling and operational questions
  • Record activities accurately in the electronic health record while safeguarding patient confidentiality under HIPAA and organizational policies
  • Contribute to quality improvement and workflow optimization efforts
  • Complete other related responsibilities as assigned

आवश्यकताएँ

  • Demonstrated organization, time management, and attention to detail when balancing competing priorities
  • Strong written and verbal communication, patient-service, and team collaboration abilities
  • Working knowledge of medical terminology, healthcare operations, and care coordination processes
  • Proficiency with Microsoft Office and healthcare technology systems
  • Sound judgment, confidentiality, and the ability to escalate clinical matters to licensed staff
  • High school diploma or GED equivalent
  • At least two years of experience in healthcare administration, behavioral health, psychiatry, medical office operations, or care coordination
  • Experience scheduling patient appointments in an electronic health record
  • Experience with telehealth or virtual care, behavioral health provider support, athenahealth or a comparable EHR, medication prior authorizations, or insurance benefit verification is preferred
  • Ability to communicate by phone and video, travel up to 25%, and work onsite occasionally

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