CUBE Bikes
CUBE Bikes
CUBE Bikes este un producător german de biciclete, înființat în 1993 în Waldershof, Bavaria. Compania dezvoltă biciclete de munte, biciclete de șosea, biciclete electrice și echipamente pentru ciclism, adresând o gamă largă de nevoi ale cicliștilor, de la produse axate pe performanță până la biciclete concepute ergonomic pentru femei și copii. Portofoliul său include peste 350 de modele de biciclete și biciclete electrice, alături de îmbrăcăminte și accesorii, comercializate prin dealeri specializați din peste 70 de țări. CUBE activează în sectoarele sportului, producției și industriilor conexe domeniului auto și a devenit un brand important de ciclism pe mai multe piețe europene.

Working Student Customer Support (Remote, Germany)

Join CUBE Bikes as a working student in customer support, handling and tracking first-level inquiries from customers. The part-time remote role is based in Germany and focuses on clear, service-oriented communication.

Descriere

  • Provide first-level support for end-customer inquiries
  • Record and organize customer support requests
  • Maintain complete communication histories
  • Track open tickets through to resolution

Cerințe

  • Currently enrolled in a degree program
  • Strong, service-oriented communication skills
  • Genuine interest in bicycles and cycling products
  • Independent, organized, and goal-focused work style
  • Technical aptitude is advantageous
  • Collaborative team mindset
  • Proficiency in German and English
  • No prior professional experience required

Beneficii

  • A responsible and engaging position within a supportive team
  • A varied range of customer support duties
  • Substantial independence and flexible work arrangements
  • A welcoming and professional workplace
  • Remote work option
  • Flexible working hours
  • Performance-based pay

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