Genesis
Genesis
Genesis este o companie holding din domeniul asistenței medicale, ale cărei filiale oferă o gamă largă de servicii de îngrijire, inclusiv asistență medicală specializată, locuire asistată, îngrijirea pacienților ventilați mecanic, dializă, fizioterapie, terapie logopedică, terapie ocupațională, îngrijire la domiciliu cu personal privat și îngrijire pe termen lung. Fondată în 1985, organizația se concentrează pe oferirea unui sprijin empatic în diferite medii de îngrijire, promovând în același timp un mediu divers și incluziv pentru angajați, pacienți și vizitatori.

Remote Care Coordinator in Florida

Support behavioral-health patient intake, appointment coordination, and EMR documentation for new evaluations. Partner with licensed clinical staff to collect patient information and facilitate the intake process.

Descriere

  • Lead structured intake appointments for new patients and collect information needed for bio-psycho-social evaluations
  • Collect and record demographic details, presenting concerns, psychosocial and family history, education and employment history, previous behavioral-health care, medications, and basic health information
  • Enter intake findings accurately into the electronic medical record (EMR) to support licensed providers’ clinical evaluations
  • Partner with licensed clinicians throughout the intake and evaluation workflow
  • Prepare relevant patient history and intake details for provider review
  • Relay important intake information to the appropriate clinical team members
  • Arrange initial evaluation appointments with suitable providers
  • Confirm that intake forms, questionnaires, and consent records are completed before evaluations
  • Validate patient demographic and insurance details
  • Upload, organize, and maintain patient records in the EMR
  • Complete intake documentation within required timelines
  • Help create a welcoming, supportive experience for patients beginning care
  • Respond to basic questions about services, appointments, and intake procedures
  • Refer urgent concerns and clinical issues to licensed providers or clinical leadership
  • Protect patient confidentiality under HIPAA and follow organizational policies

Cerințe

  • Bachelor’s degree required, preferably in psychology, social work, human services, healthcare administration, public health, or a related discipline
  • Entry-level position; experience in healthcare, behavioral health, social services, or customer service is preferred
  • Background in patient intake, scheduling, or care coordination is advantageous
  • Clear, effective interpersonal and communication skills
  • Ability to establish rapport with patients from varied backgrounds
  • Strong active-listening and interviewing abilities
  • Ability to gather sensitive information with professionalism and empathy
  • High level of accuracy and attention to detail in documentation
  • Ability to perform effectively in a fast-paced clinical setting
  • Basic computer skills and willingness to learn electronic medical record systems
  • Ability to protect patient confidentiality and comply with HIPAA requirements
  • Ability to maintain professional boundaries and understand the role’s scope
  • Ability to sit or stand for extended periods and operate standard office equipment

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