Genesis
Genesis
Genesis ir veselības aprūpes nozares holdinga uzņēmums, kura meitasuzņēmumi sniedz plašu aprūpes pakalpojumu klāstu, tostarp kvalificētu māsu aprūpi, aprūpi ar dzīvošanu atbalstītā vidē, aprūpi ar ventilatoru, dialīzi, fizioterapiju, logopēdiju, ergoterapiju, aprūpi mājās ar personīgo aprūpētāju un ilgtermiņa aprūpi. Organizācija, kas dibināta 1985. gadā, koncentrējas uz līdzjūtīga atbalsta nodrošināšanu dažādās aprūpes vidēs, vienlaikus veidojot daudzveidīgu un iekļaujošu vidi darbiniekiem, pacientiem un apmeklētājiem.

Remote Care Coordinator in Florida

Support behavioral-health patient intake, appointment coordination, and EMR documentation for new evaluations. Partner with licensed clinical staff to collect patient information and facilitate the intake process.

Apraksts

  • Lead structured intake appointments for new patients and collect information needed for bio-psycho-social evaluations
  • Collect and record demographic details, presenting concerns, psychosocial and family history, education and employment history, previous behavioral-health care, medications, and basic health information
  • Enter intake findings accurately into the electronic medical record (EMR) to support licensed providers’ clinical evaluations
  • Partner with licensed clinicians throughout the intake and evaluation workflow
  • Prepare relevant patient history and intake details for provider review
  • Relay important intake information to the appropriate clinical team members
  • Arrange initial evaluation appointments with suitable providers
  • Confirm that intake forms, questionnaires, and consent records are completed before evaluations
  • Validate patient demographic and insurance details
  • Upload, organize, and maintain patient records in the EMR
  • Complete intake documentation within required timelines
  • Help create a welcoming, supportive experience for patients beginning care
  • Respond to basic questions about services, appointments, and intake procedures
  • Refer urgent concerns and clinical issues to licensed providers or clinical leadership
  • Protect patient confidentiality under HIPAA and follow organizational policies

Prasības

  • Bachelor’s degree required, preferably in psychology, social work, human services, healthcare administration, public health, or a related discipline
  • Entry-level position; experience in healthcare, behavioral health, social services, or customer service is preferred
  • Background in patient intake, scheduling, or care coordination is advantageous
  • Clear, effective interpersonal and communication skills
  • Ability to establish rapport with patients from varied backgrounds
  • Strong active-listening and interviewing abilities
  • Ability to gather sensitive information with professionalism and empathy
  • High level of accuracy and attention to detail in documentation
  • Ability to perform effectively in a fast-paced clinical setting
  • Basic computer skills and willingness to learn electronic medical record systems
  • Ability to protect patient confidentiality and comply with HIPAA requirements
  • Ability to maintain professional boundaries and understand the role’s scope
  • Ability to sit or stand for extended periods and operate standard office equipment

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